Christina Gutierrez
Summit,IL
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
32
32
years of professional experience
Work History
Restaurant Manager
Portillo's Cicero Christina G
05.2023 - Current
- In charge of opening, mid and closing shifts
- Premeal our Team Members, starting with our daily routines that will make sure we are having a successful day, shift planning, checking line ups, making sure all empty holes are covered
- Being aware of alarm levels, temps, stocking the line, inventory, recounts, count safe and draws, prep sheets, ging support to team members in station
- Cashiers greeting and asking right questions, up selling, working fast pace serving beer, sanitation, handwashing, Guest POV, Customer Service, etc.
Crew Chief
Portillos Summit
11.2022 - 04.2023
- I trained in all stations for my Ignite CC
- I started in Bakery, Desserts, Salads, Grill, Pasta, Beef, Table, Broiler, DT, OLO, Patio, Setup, Cash
- Graduated as Crew Chief
Team Member
Portillo Summit
11.2021 - 11.2022
- Prepare food to our high-quality standards and maintain a clean and sanitary workspace
- Cook food to order
- Ensure proper sanitations practices are in place
- Follow the provided recipes to create eyecatching, fresh, made to orders and maintain a clean workspace.
Hair Stylist
Mexico
03.2007 - 07.2016
- Performed hair style consultation in order to decide what services the client needs
- Provided services to clients such as shampooing, cutting, styling, coloring and highlighting as desired
- Emphasized product benefits and assist clients in the selection of retail products or services for their hair needs
- Maintained a consistent relationship with client's base in order to ensure client retention
- Proactively develop new customers
- Attended and participated in continuing education and training in order to follow new trends and techniques.
Executive Assistant
Alcatel/ Lucent
09.1998 - 02.2007
- Book conference calls, rooms, couriers, and hotels
- Organize travel arrangements for senior managers
- Carry out administrative duties such as filing, typing, copying, binding, and scanning
- Handle sensitive information in a confidential manner
- Take accurate minutes of meetings
- Coordinate office procedures
- Reply to email, telephone, or face to face inquiries
- Created and updated spreadsheets of daily transactions
- Managed accounts receivable and payables
- Reviewed and processed reimbursements
- Maintained reports on financial metric
- Kept records of invoices and tax payments
- Managed company's liabilities and identified and addressed accounts discrepancies.
Assistant in Film Services
Turner International Warner Bros. Mexico
10.1994 - 08.1998
- Accountable for the distribution of films to Latin America & Caribbean.
Secretary Marketing
Seagram Mexico
08.1993 - 09.1994
- Answered phones and directed the calls to the correct person
- Greeted visitors and directed them to the appropriate places
- Managed multiple and complex calendars for meeting, travel and personnel commitments
- Made travel arrangements for in office professionals
- Attending meetings to take minutes
- Created memos, reports, and agendas as needed
- Negotiated with suppliers and vendors to gather quotes, order supplies, and maintained office inventory
- Prepared financial statements, invoices, letters and statements
- Disseminated memos, reports, and other information to relevant colleagues.
Secretary Sales
Hewlett Packard Mexico
07.1992 - 07.1993
- Accountable for taking orders from the sales manager and maintained files, cash, registers and inventory
- Maintained company schedule, and document financial information such as revenue and sales numbers from the sales team's reports and the company's expenses and costs of operation
- Organized financial data into specific financial reports for the company's CIO to analyze and approve
- Schedule meetings and conferences, and assisted managers with project tasks
- Implemented administrative procedures
- Organized and distributed memos, notes, messages and other written communications.
Education
Graduated -
Ignite RM Program
04.2023
Graduated -
Ignite CC Program
11.2022
Diploma -
Pastry Wilton Courses
01.2020
Graduated -
Hair Stylist Course
01.2007
Graduated Secretarial Practice -
Maddox Academy
Mexico City07.1992
Maddox Academy
07.1984
Saint Roman School
Chicago, IL01.1983
Saint Casimir School
Chicago, IL01.1980
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Passion for customer satisfaction
- Complaint resolution
- Adaptable
- Reliable and Responsible
- Safe Food Handling
- Inventory Management
- Collaboration and Teamwork
- Money Handling
Personal Information
Date of Birth: 07/30/73
Timeline
Restaurant Manager
Portillo's Cicero Christina G
05.2023 - Current
Crew Chief
Portillos Summit
11.2022 - 04.2023
Team Member
Portillo Summit
11.2021 - 11.2022
Hair Stylist
Mexico
03.2007 - 07.2016
Executive Assistant
Alcatel/ Lucent
09.1998 - 02.2007
Assistant in Film Services
Turner International Warner Bros. Mexico
10.1994 - 08.1998
Secretary Marketing
Seagram Mexico
08.1993 - 09.1994
Secretary Sales
Hewlett Packard Mexico
07.1992 - 07.1993
Graduated -
Ignite RM Program
Graduated -
Ignite CC Program
Diploma -
Pastry Wilton Courses
Graduated -
Hair Stylist Course
Graduated Secretarial Practice -
Maddox Academy
Maddox Academy
Saint Roman School
Saint Casimir School