Summary
Overview
Work History
Education
Skills
References
Timeline
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Christina Gutierrez

Vallejo,CA

Summary

Goal-oriented professional with a demonstrated track record of success in assisting companies through the development and implementation of operational standards, team organization, and employee engagement strategies. Proactive and personable leader skilled in streamlining information, prioritizing tasks, and approaching issues with an analytical mindset.

Overview

10
10
years of professional experience

Work History

Data Analyst

Iteris Inc.
12.2022 - Current
  • Monitor and validate the Toll System Integrator adherence to clients KPIs
  • Perform regular analyses of Express Lane Dynamic Pricing Algorithm, Traffic Conditions, Toll Collection System, and Pricing Performance
  • Present analyses findings and make recommendations to client
  • Review and validate evidence packages from build deployments
  • Create and maintain data lake to track and analyze Express Lanes related data including but not limited to traffic, trips, revenue, tolls, dynamic pricing alerts/alarms
  • Assist with system testing before and after launching of new Express Lane corridors
  • Perform scheduled and ad-hoc operational system audits
  • Monitor, document and report client’s toll collection system and roadway equipment issues

Express Lanes Operator

Iteris Inc.
08.2020 - 12.2022
  • Respond and document roadway incidents within MTC’s Express Lanes Roadway Network
  • Identify roadway hardware and application issues utilizing multiple software applications
  • Communicated outage information to various entities
  • Investigate system or equipment issues related to Trip building, image processing, and toll rate assignments
  • Accurately log daily operational information, events, and incidents and make proper notifications per established procedures

Station Agent

Bay Area Rapid Transit
07.2019 - 12.2020
  • Providing multitude of information to the public from fares, connecting transit services, system services as well as safety actions
  • Explains operation of station equipment
  • Monitors fare and transfer machines and performs fingertip maintenance on equipment
  • Maintains logs of work activities and completes forms to report unusual circumstances and actions

Transportation Officer

Transportation Security Administration
08.2014 - 07.2019
  • Engaging in continuous development of critical thinking skills necessary to mitigate actual and potential security threats by identifying, evaluating and applying appropriate security approaches
  • Worked as Scheduling Operation Officer for entire airport staff
  • Worked heavily with excel, creating scheduling tools to implement for system wide bids
  • Assisted in analyzing data for forecasted daily flight loads to maintain efficient staffing requirements for day-to-day operations

Education

Engineering Technology - Civil Design Drafting Technology AS

Diablo Valley Community College
Pleasant Hill, CA
11.2024

High School Diploma -

Jesse M. Bethel HS
Vallejo, CA
06.2010

Skills

  • Clear and Concise Communication
  • Analytical Problem Solving
  • Data collection management
  • Analytical Reporting Tools
  • Process Improvement
  • Data Integrity Verification
  • Accuracy Focused
  • Technical Analysis

References

References available upon request.

Timeline

Data Analyst

Iteris Inc.
12.2022 - Current

Express Lanes Operator

Iteris Inc.
08.2020 - 12.2022

Station Agent

Bay Area Rapid Transit
07.2019 - 12.2020

Transportation Officer

Transportation Security Administration
08.2014 - 07.2019

Engineering Technology - Civil Design Drafting Technology AS

Diablo Valley Community College

High School Diploma -

Jesse M. Bethel HS

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Christina Gutierrez