Results-driven professional with strong expertise in customer service and relationship management. Proven ability to enhance client satisfaction and engagement through strategic communication and effective resolution of inquiries.
Overview
4
4
years of professional experience
Work History
Owner/Operator
Longview Nutrition
Lee Summit, MT
02.2023 - Current
Developed marketing strategies that improved brand visibility and attracted new customers.
Created engaging social media content to promote products and boost customer engagement.
Maintained relationships with clients through superior customer service, ensuring satisfaction.
Implemented cost control measures to optimize operational expenses and enhance resource allocation.
Administration Assistant
New Concept Auto Service
Bonner Springs, Kansas
09.2024 - 09.2025
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Customer Service Lending specialist
Advance America
Overland Parks, ks
10.2022 - 09.2023
Assisted customers in understanding loan products and services.
Resolved customer inquiries regarding loan terms and repayment options.
Evaluated loan applications for completeness and accuracy.
Maintained accurate records of all transactions and customer interactions.