Experienced with navigating delivery routes efficiently and safely. Utilizes effective time management and organizational skills to ensure prompt deliveries. Knowledge of customer service principles to maintain positive client interactions.
Overview
4
4
years of professional experience
Work History
Lead Ramp Service Agent
GAT
06.2022 - Current
Operated ground support equipment to ensure timely aircraft servicing
Assisted in loading and unloading baggage, prioritizing safety protocols
Collaborated with team members to maintain efficient ramp operations
Adhered to FAA regulations and company policies during service tasks
Conducted routine inspections of equipment, identifying maintenance needs
Established an effective communication system between different teams on the ramp, improving coordination efforts and response time during critical situations.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Communicated effectively with flight crews to align on service expectations
Delivery Associate
Amazon
12.2021 - 05.2022
Operated delivery vehicles efficiently, ensuring timely and accurate deliveries across assigned routes.
Maintained compliance with safety regulations and company policies during all delivery operations.
Managed inventory control, tracking packages to prevent loss and ensure proper handling.
Communicated effectively with customers to provide updates on delivery status and address concerns.
Implemented process improvements that enhanced delivery speed and reduced operational delays.
Sales Representative
Bluegreen Vacations
09.2021 - 01.2022
Developed and maintained strong relationships with clients to enhance customer satisfaction.
Executed targeted sales strategies to increase product visibility and drive revenue growth.
Conducted market research to identify emerging trends and adjust sales tactics accordingly.
Collaborated with cross-functional teams to streamline communication and improve service delivery.
Analyzed sales data to monitor performance and identify areas for improvement.