Uprise EHR
Christina Harrell
Lake City,FL
Summary
Personable, caring, passionate and friendly team player seeking a position with a company where my broad variety of skills can be utilized some of which include customer service, working with special needs, basic knowledge of computers and office equipment. As a fast hands on learner who is committed to continuous learning. I am ready to work hard at becoming a valuable asset by going above and beyond the duties of my job description to help where it is needed. My biggest passion in life is helping and caring for others.
Overview
9
9
years of professional experience
Work History
Receptionist
Columbia Eye Associates
Lake City, FL
02.2024 - Current
- Answered phones promptly and directed calls appropriately.
- Scan documents and outside medical records.
- Schedule appointments.
- Fax documents.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Called patients to confirm scheduled appointments and obtain additional details.
- Prepare charts for the following day.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted and checked in patients, updating patient information in computer system.
- Receive, sort, and deliver incoming faxes to appropriate departments.
Ophthalmic Assistant
Columbia Eye Associates
Lake City, FL
02.2024 - Current
- Prepared exam rooms according to established protocols prior to each patient visit.
- Tested patients' visual fields and ocular motility, and completed full patient work-ups.
- Performed diagnostic tests such as visual acuity, VEP, ERG, OCT, Visual Field, and fundus photography.
- Check eye pressures using I-care or Tono-pen.
- Administered topical anesthetics prior to various ophthalmic procedures.
- Conducted preoperative assessments by obtaining informed consent from patients.
- Prep patients for laser procedures and assist doctors during the procedures.
- Document all chief complaints, tests, medical histories, and medications, drops administered in EHR.
Contact Lens Technician
North Florida EyeCare
Lake City, FL
10.2023 - 03.2024
- Ordered contact lens inventory supplies as needed to ensure adequate stock levels.
- Received incoming shipments of contact lenses.
- Prepared contact orders for pickup by patients.
- Processed payments from patients.
- Greeted patients and answered their inquiries regarding contact lenses.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Performed a wide range of diagnostic tests, such as OCT, visual fields, and pachymetry.
- Scheduled and confirmed patient appointments and consultations.
- Answered phones promptly and directed calls appropriately.
Family Caregiver
Harrell Home
Lake City, FL
03.2015 - 10.2023
- Provided daily care for our children with their medical, educational, physical, and emotional needs.
- Volunteered in special education classrooms, offering children assistance with reading, writing, crafts, and other various activities.
- Healthcare surrogate and primary caregiver for my mother during her cancer battle and while she was recovering from a large wound debridement, which consisted of bandage changes and cleaning to maintain proper healing, while maintaining proper sanitary measures.
Education
High School Diploma -
Columbia High School
Lake City, FL06-2007
Skills
- Customer service
- Records maintenance
- Multi-Line telephone
- Filing
- Communication skills
- Cash drawer management
- Childcare
- Insurance Verification
- Multitasking and organization
- Caregiver and family support
- Medication and appointment reminders
- Bedsore prevention
- Ambulating patients
- Medication administration
- Wound care
- Appointment scheduling
Software
MD Office
Nextech
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