Christina Hernandez
Medical Receptionist
Fresno,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front Desk Receptionist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Peachwood Medical Group
11.2020 - 02.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic and health history to keep information current.
Front Desk Receptionist
Adventist HealthCare
12.2014 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Associate’s Degree - Healthcare Administration
San Joaquin Valley College
Fresno, CA05.2001
Skills
- Medical Information Software
- HIPAA Guidelines
- Reminder Calls
- Information Assurance
- Patient Callbacks
- EMR Systems
- Patient Data Processing
- Insurance Verification
- Computer Proficiency
- Patient Eligibility Requirements
- Telephone Etiquette
- Petty Cash Management
- Co-Payment Collection
- Appointment Scheduling
- Patient Scheduling
- Checking Patient Details
- Answer Telephones
Timeline
Medical Receptionist
Peachwood Medical Group
11.2020 - 02.2023
Front Desk Receptionist
Adventist HealthCare
12.2014 - 10.2020
Associate’s Degree - Healthcare Administration
San Joaquin Valley College
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