Results-driven logistics professional with extensive experience at Penske Logistics, excelling in dispatch operations and route optimization. Proven ability to enhance efficiency through effective communication and decision-making. Skilled in dispatch software and customer service, consistently ensuring timely deliveries and resolving inquiries to maintain high satisfaction levels.
Work History
Dispatcher
4 Years 1 Month
Penske Logistics | 06.2022 - Current
Coordinated daily dispatch operations to ensure timely delivery of goods.
Monitored and optimized route planning for efficiency and cost-effectiveness.
Communicated with drivers regarding schedules, delays, and safety protocols.
Managed real-time tracking of shipments using logistics management software.
Collaborated with warehouse teams to streamline loading and unloading processes.
Resolved customer inquiries and complaints related to deliveries promptly.
Trained new dispatch staff on operational procedures and best practices.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of Number fleet vehicles.
Yard Hostler
1 Year 7 Months
Penske Logistics | 06.2022 - 01.2024
Operated yard trucks to efficiently transport trailers within logistics yard.
Coordinated trailer movements, ensuring optimal loading and unloading schedules.
Monitored vehicle conditions and conducted routine inspections for safety compliance.
Collaborated with warehouse staff to streamline operations and reduce delays.
Yard Hostler
1 Year
Michaels Arts and Crafts | 06.2021 - 06.2022
Assisted in training new hostlers on safety protocols and operational procedures.
Implemented process improvements, enhancing overall yard workflow efficiency.
Maintained accurate logs of trailer arrivals and departures for inventory management.
Led daily briefings with team members to discuss operational updates and challenges.