Christina Hopkins
Pickerington,OH
Summary
Proven Sales Associate with a track record of enhancing customer loyalty and streamlining sales processes at CVS. Excelled in customer service and problem-solving, ensuring efficient financial transactions and positive customer engagements. Demonstrated teamwork and collaboration, significantly contributing to a welcoming and efficient shopping environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
CVS
12.2022 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Discount Drug Mart
05.2022 - 11.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Psychology
Columbus State Community College
Columbus, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
Volunteered at Suicide Prevention Services in Columbus, Ohio
Timeline
Sales Associate
CVS
12.2022 - 06.2024
Sales Associate
Discount Drug Mart
05.2022 - 11.2022
Psychology
Columbus State Community College