Christina Houseman
Albion
Summary
I recently earned my accreditation as a Registered Health Information Technician (RHIT) and am eager to bring my academic knowledge and practical office managment skills to the HIM community. I am excited to apply my skills and contribute to healthcare improvement. I am proficient in office administration tasks, knowledgeable in health information management practices including data integrity, privacy regulations, and electronic health record systems (EHR). I am familiar with medical coding and billing procedures, as well as ensuring accuracy and compliance with industry standards. I am passionate about continuosly learning and growing professionally in the ever-evolving HIM field.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Administrative Assistant
SUNY Brockport
Brockport
03.2025 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered questions from customers regarding products and services offered by the company.
- Composed, edited and typed complex memos and reports with job-related software.
- Managed office supplies inventory and placed orders when necessary.
- Scheduled appointments between clients and customers and internal staff members.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Handled confidential documents in an organized fashion according to established protocol.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Chief Financial Officer
Houseman's Landscaping, Inc.
Medina
01.2018 - Current
- Completed analysis of company financial data and produced industry reports outlining metrics and results.
- Developed and implemented financial strategies to drive growth, improve profitability, and maximize long-term value.
- Oversaw requisition and procurement processes to guide purchasing decisions.
- Directed the preparation of timely and accurate financial statements in accordance with Generally Accepted Accounting Principles.
- Created annual budgets and monitored performance against them to ensure objectives were achieved.
- Collaborated with IT department on implementation of software solutions that streamline financial processes.
- Oversaw cash flow management activities including accounts receivable and payable processing, payroll administration and banking functions.
- Prepared financial forecasts to support fiscal planning and management.
- Recruited, trained and managed staff responsible for accounting functions within the organization.
- Signed and approved budgets for new funding and program initiatives.
- Established policies related to internal controls over accounting systems as well as financial processes within the organization.
- Sourced, installed and implemented new accounting systems to streamline operations.
- Negotiated and managed contractual agreements to secure ideal terms and drive effective financial engagements.
Secretary I
Orleans/Niagara BOCES
Medina
02.2023 - 03.2025
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Composed, edited and typed complex memos and reports with job-related software.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Assisted with accounts receivable and accounts payable functions.
- Responded to customer issues to provide immediate resolution and improve retention.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Scheduled meetings and sent invitations specifying time and location.
- Maintained inventory of office supplies and placed orders when necessary.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Prepared expense reports in accordance with company policies and procedures.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Greeted visitors and directed to appropriate location or person.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Direct Support Professional
Western New York DDSO
West Seneca
03.2001 - 02.2023
- Built strong and trusting rapport with clients and loved ones.
- Used approved crisis intervention techniques in emergency situations.
- Accompanied individuals on outings to promote independence and integration into the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Assisted individuals in learning and developing new skills.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Organized oral medications for clients following dosage and schedule requirements.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Drove clients to doctors' appointments and social outings.
Education
Health Information Management
Eastern Gateway Community College
Steubenville, OH08-2024
Associate of Applied Science - Accounting
Bryant And Stratton College
Getzville, NY06-1993
Skills
- Health information management
- Data entry
- Medical billing
- Report generation
- Customer service
- Regulatory compliance
Certification
- Registered Health Information Technician (RHIT)-March, 2025.
Timeline
Administrative Assistant
SUNY Brockport
03.2025 - Current
Secretary I
Orleans/Niagara BOCES
02.2023 - 03.2025
Chief Financial Officer
Houseman's Landscaping, Inc.
01.2018 - Current
Direct Support Professional
Western New York DDSO
03.2001 - 02.2023
Health Information Management
Eastern Gateway Community College
Associate of Applied Science - Accounting
Bryant And Stratton College