Maricela Perales
Laredo,USA
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Hope Kidney Clinic
Laredo, TX
06.2013 - 02.2026
- Customer service, answer phones, schedule appointments, filing, order office supplies, monthly & daily reports, prepare weekly & monthly lab tubes. Creat patient charts, Scan medical documents to EMR.
Medical Clerk
Dr. Melissa Benavides, MD
Laredo, TX
10.2010 - 06.2012
- Check in/out pts, Schedule appts, referrals, collect co-pays, data entry, answer phone, customer service, fax, verify insurance and new patient forms filled out.
Administrative Assistant/Receptionist
Hope Kidney Clinic
Laredo, TX
11.2008 - 10.2010
- Answer phone, filing, customer service, referrals, data entry, new patient info, copies of insurance and monthly reports.
Unit Clerk
BMA South Laredo
Laredo, TX
01.2005 - 11.2008
- Data entry, answer phone, filing, customer service, schedule referrals and call for patient pick up.
Education
High School Diploma -
United High School
Laredo, TX05-1995
Medical Office Specialist (Certificate) - undefined
Texas Careers
Laredo, TX01-2005
Skills
- Appointment scheduling
- Organizational skills
- Attention to detail
- Front desk
- Maintaining an organized workspace
- Medical office experience
- EMR systems
- Microsoft Office
- Greeting customers
- Health insurance verification via electronic systems
- Microsoft Excel
- Intake form
- Health information management
- Customer service
- Client interaction via phone calls
- Customer support
- Office experience
- EMR/EHR
- Administrative experience
- Microsoft Outlook
- Quality audits
- Bilingual
- Phone communication
- Managing patient records
- Medical Scheduling
- Clerical experience
- Multi-line phone systems
- Phone etiquette
- Client relationship development
- Filing
- Scanning
- Phone call management
- Communication skills
- HIPAA
- Clean workspace maintenance
- Office management
- Medical administrative
- Electronic health records (EHR) management
- Patient service
- Data entry
- Office supply management
- File organization
- Scheduling
- Clerical support
- Dedicated team player
- Records management
- Filing and data archiving
- Mail handling
Languages
Spanish
Multilingual
English
Bilingual
Additional Information
Authorized to work in the US for any employer
Additional Information
REFERENCES:
Vickie Vargas, RN co-worker
(956) 229-1800
Lisa Pool, SW co-worker
(915) 491-6781
Timeline
Administrative Assistant
Hope Kidney Clinic
06.2013 - 02.2026
Medical Clerk
Dr. Melissa Benavides, MD
10.2010 - 06.2012
Administrative Assistant/Receptionist
Hope Kidney Clinic
11.2008 - 10.2010
Unit Clerk
BMA South Laredo
01.2005 - 11.2008
Medical Office Specialist (Certificate) - undefined
Texas Careers
High School Diploma -
United High School