Christina Irwin
Villas,USA
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Server
Crest Tavern
Wildwood Crest, NJ
05.2024 - Current
- Demonstrated exceptional multitasking skills during peak hours
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Assisted in training new servers on restaurant protocols and menu items.
Server
Mudhen Brewing Company
Wildwood, NJ
03.2023 - 03.2024
- Strong communication and customer service skills, with the ability to engage guests in conversation about beer and brewery culture.
- Knowledge about different beer, styles, brewing processes, and brewery offerings to enhance guest experience.
- Worked efficiently in a fast-paced environment, with the focus on delivering prompt and friendly service to all guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Fine Dining Server
Ristorante Luciano
Stone Harbor, NJ
06.2022 - 09.2022
- Fostered a collaborative team environment, leading to improve service, speed and quality.
- Eagerly engaged with guests to understand preferences, personalizing dining experience.
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail in order accuracy
Fine Dining Server
Spiaggetta Restaurant
Stone Harbor, NJ
04.2015 - 01.2018
- Extensive knowledge of menu items, wine, pairings, and cocktail offerings to enhance the dining experience.
- Strong communication and customer service skills with the ability to anticipate, and fulfill guests needs efficiently and attentively.
- Addressed guest concerns or complaints promptly and professionally, resolving issues to their satisfaction whenever possible
Direct Support Professional
The Arc Of Cape May County
Cape May, NJ
06.1994 - 01.1995
- Meeting individuals' needs and develop an effective support relationship
- Providing person-centered supports that recognize the rights of each individual and encourage individuals supported to live the life they choose
- Assisting with daily personal care tasks, including bathing, toileting, and dressing.
- Supporting basic housekeeping tasks such as vacuuming, washing dishes, and tidying
- Assisting individuals with shopping for groceries and preparing meals
- Assisting with participation in social and recreational activities
- Transporting and accompany individuals on a variety of community activities
Education
High school diploma -
Taconic High School
Pittsfield, MASkills
- OpenTable
- Restaurant Management
- Host/Hostess
- Restaurant Experience
- Banquet Experience
- Menu knowledge
- Point of sale
- Time management
Certification
- Driver's License
- Tips Certified
Timeline
Server
Crest Tavern
05.2024 - Current
Server
Mudhen Brewing Company
03.2023 - 03.2024
Fine Dining Server
Ristorante Luciano
06.2022 - 09.2022
Fine Dining Server
Spiaggetta Restaurant
04.2015 - 01.2018
Direct Support Professional
The Arc Of Cape May County
06.1994 - 01.1995
High school diploma -
Taconic High School