Summary
Overview
Work History
Education
Skills
Timeline

Christina Jajja-Lakhan

Winnetka,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate with strong organizational skills eager to secure entry-level Trauma Registrar position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
04.2017 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Reviewed and verified customer information and insurance provider information.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Set up and modified patient profiles to include current information such as medications and insurance details.

Rehab Therapy Aide

Dignity Health Northridge Hospital
05.2001 - Current
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Followed and assisted Physical Therapists with individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Supported office operations by expertly handling administrative needs.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Scheduled patients for appointments and maintained master calendar.
  • Inspected equipment for defects and completed basic repairs.
  • Documented each patient case with updates in computer system.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Communicated with physicians to provide updates on patient care.
  • Assisted Physical Therapists with patient care plans in outpatient setting.
  • Worked in acute care setting and assisted with individualized exercise programs for patients.
  • Disinfected tools, equipment and surfaces between patients.
  • Adhered to all resident lifting and safe lifting instructions and rules.

Education

Bachelor of Science - Health Care Administration

Columbia Southern University, Orange Beach, AL

Pharmacy Technician - Pharmacy

Everest College - Los Angeles, Los Angeles, CA
06.2007

Physical Therapy Aide (Certified) - Physical Therapy

Simi Valley Adult School And Career Institute, Simi Valley, CA
06.1999

High School Diploma -

William Howard Taft High School, Woodland Hills, CA
06.1996

Skills

  • Interpersonal Communication Skills
  • Customer Satisfaction
  • Interdisciplinary Care
  • Timely Processing
  • Computer Proficiency
  • Problem Resolution
  • Software Applications
  • Quality Patient Care
  • Customer Experience
  • BLS Certified
  • Organization and Time Management
  • Data Entry Software

Timeline

Pharmacy Technician - CVS Pharmacy
04.2017 - Current
Rehab Therapy Aide - Dignity Health Northridge Hospital
05.2001 - Current
Columbia Southern University - Bachelor of Science, Health Care Administration
Everest College - Los Angeles - Pharmacy Technician, Pharmacy
Simi Valley Adult School And Career Institute - Physical Therapy Aide (Certified), Physical Therapy
William Howard Taft High School - High School Diploma,

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Christina Jajja-Lakhan