Christina Jimenez
Concord,NC
Summary
Challenging career in the private sector
Mission focused highly skilled Operations Specialist and United States Army Veteran with an Active Secret Security Clearance leveraging 11+ years of experience in the Special Operation Community, skilled in Administrative Management, coordinating Operations. Analyzed effects of different policies and policy options and advised high level managers of positive and negative effects of those different policies and policy options. Monitored, evaluated, and coordinated projects and studies carried out under contract and by other analysts. Evaluated the impact of new technologies, systems, innovations, and policies to generate ideas and recommending ways to enhance the effectiveness of operations research tools, techniques and scenarios used in current and future projects. Possess a comprehensive background in conducting motorcade security operations; route planning; coordinating vehicle maintenance scheduling; coordinating work and driver schedules; risk mitigation; and workplace safety. Reputation for exceeding customer expectations, organizational skills, and attention to detail. Managed and maintained vehicles and equipment valued at $3M while managing risk, safety, and quality assurance. Career supported by an Associate’s degree, military, and leadership training. Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
16
16
years of professional experience
Work History
Battalion Training Manager
- Prepared weekly power point slides, advising the Unit Commander on individuals attending current and upcoming courses
- Notified 2000 Battlion members on upcoming school dates and qualifications
- Completed a cost/benefit analysis for alternative Basic Leader Course; resulted in 90% student acceptance rate in-comparison to the previous course being 10%
- Operated ATTRS and other training systems
- Advised over 400 Battlion members on course entries
- Developed and maintained all training records for 2000 members
- Maintains positive control of over $3000 worth of equipment.
Training Manager
- Provided supervision over the organization’s training requirements to enhance the organization's readiness
- Responsible for monitoring the organization’s assigned personnel and submitting individual training requirements
- Developed and published unit training calendar and schedules, and forecasts equipment requirements
- Trained 32 personnel on proper procedures ensuring over $5M in equipment was properly maintained; implemented a long-range calendar to improve the sections planning events
- Forecasted and secured training resources to include training site
- Responsible for updating and maintaining the organization’s mobilization files; maintained all training support materials.
Equipment Logistics Manager
- Assisted in the coordination of ceremonies, social functions, distinguished visits that involved high-ranking government officials of, and both United States and Republic of Korea Army senior leaders
- Supervised subordinates on the coordination and execution of numerous ceremonies and social functions
- Tasked as the Unit Retention Manager; oversaw the maintenance of personnel records, coordinated for re-enlistments, and updated the director on retention
- Charged with monitoring the welfare and development of 3 United States service members and 2 Korean Augmentees.
Senior Vehicle Operator / Team Leader
- Served as a Senior Vehicle Driver for Group Support Battalion Distribution Platoon for an African Command oriented Special Forces Battalion
- Supervised preparation and execution of unit training and logistical operational movements
- Oversaw the welfare, training, and professional development of 4 personnel; managed the accountability, maintenance, and serviceability of vehicles valued at over $300K
- Assisted in the development of convoy SOP's enabling Soldiers to receive effective training on convoy security and advanced logistical support
- Evaluated performance-oriented training and through coaching and counseling; prepared personnel for future positions of increased responsibility.
Driver
Lyft
12.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Truck Driver
Amazon
03.2022 - 11.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Maximized load safety by balancing, securing, and weighing products.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Verified contents of inventory loads against Bills of Lading.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Monitored and managed fuel consumption and expenses for management reporting.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered roadside assistance calls for tows and other vehicle support.
Technical recruiter
Assertive Professionals
03.2022 - 06.2022
- Specialized in travel coordinating
SWSC COMMAND TRAVEL MANAGER/ COORDINATOR
04.2019 - 04.2021
- Served as a Two-star Generals Logistics Coordinator, included travel management
- Administered maintenance, operations, and fueling-related operations for 3 vehicles valued at $130K+ and conducted investigations of all routes before vehicle dispatch or traveling; led a fleet of 4 teams with 12 members each per trip
- Input of travel data, cost analysis, credit card reviews, analysis, acquisition
- Effective understanding of the Defense Travel System
- Coordinate with the outside parties for event planning
- Resolve discrepancies for staff’s Defense Travel cards charges.
Department Manager
United States Army
01.2010 - 04.2021
- Coordinated and supervised activities pertaining to organization, training, and operations
- Provided cost analysis solutions with school travel programs; saved 200k for entire unit
- Participated in the creation of a CDL program; saved 42M annually
- Conducted studies important to agency decision makers
- Analyzed effects of different policies and policy options and advises high level managers of positive and negative effects of those different policies and policy options
- Helped write and adapt computer programs for models being developed
- Recommended and administered plans and policies
- Set priorities of work and organizational goals for assigned personnel in support of the organization’s mission
- Served as a logistics planner for all personnel and equipment movements; ensured contact and build relations with the points of contact
- Taught individual and collective training, developed unit cohesion, fostered the values of loyalty and commitment
- Evaluated performance-oriented training and through coaching and counseling which prepared personnel for future positions of increased responsibility
- Ensured that personnel met standards in personal appearance; enforced standards and directed personnel in accomplishing daily duties to accomplish the organization’s missions
- Analyzed effects of different policies and policy options and advised high level managers of positive and negative effects of those different policies and policy options
- Monitored, evaluated, and coordinated projects and studies carried out under contract and by other analysts
- Evaluated the impact of new technologies, systems, innovations, and policies to generate ideas and recommending ways to enhance the effectiveness of operations research tools, techniques and scenarios used in current and future projects.
Waitress
WhiteHall Diner
01.2008 - 01.2009
- Great and escort customers to their tables
- Present menu and provide detailed information when asked
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the specials
- Offer menu recommendations upon request.
Education
Bachelors Degree - Psychology General
Purdue Global University
07.2023
Associates Degree - Supply Chain Management
Coastline Community College
08.2021
Skills
- Strong leadership and supervisory skills developed through years of experience in logistics and as a leader in the army
- Excellent organizational and time management skills, gained from coordinating and overseeing various operations
- Strong communication skills, both written and verbal, to effectively engage with team members, vendors, and clients
- Ability to adapt to changing situations and handle high-pressure environments, developed through experience as a truck driver and a Lyft driver
- Creative problem-solving skills to find unique solutions and address any challenges that may arise during events
- Strong attention to detail to ensure all aspects of an event are well-planned and executed
- Ability to work independently and manage multiple tasks simultaneously
- Proficiency in using technology and social media platforms for event promotion and marketing purposes
- Knowledge of event planning software and tools to effectively manage event logistics, including scheduling, budgeting, and coordination
Honors Awards Special Achievements
- ARMY COMMENDATION MEDAL (3RD AWARD)
- ARMY ACHIEVEMENT MEDAL (3RD AWARD)
- ARMY GOOD CONDUCT MEDAL (2ND AWARD)
- NATIONAL DEFENSE SERVICE MEDAL
- GLOBAL WAR ON TERRORISM SERVICE MEDAL
- KOREA DEFENSE SERVICE MEDAL
- NON COMMISSIONED OFFICER PROFESSIONAL DEVELOPMENT RIBBON (2ND)
- ARMY SERVICE RIBBON
- OVERSEAS SERVICE RIBBON
- PARACHUTIST BADGE
- DRIVER AND MECHANIC BADGE W/DRIVER-WHEELED VEHICLE(S) CLASP
Professional Skills Training
- SPECIALIZED MILITARY TRAINING
- Master Fitness Trainer Course
- Advance Leadership Course
- Army Retention Course
- Basic Leader Course
- Mobile Force Protection Course
- Airborne Course
- Combat Life Saver Course
- Arms Room Operation Course
- Commercial Truck Operator Course
References Available
True
Computer Information Technology Skills
Proficient in use of most major computer systems, information systems, spreadsheet applications, graphic and presentation applications, and word processing applications - Software: Microsoft Office Suite 365 | SharePoint Operating Systems: Microsoft Windows; Excel, Google meet, Google drive, outlook , Microsoft word suite
Timeline
Driver
Lyft
12.2023 - Current
Truck Driver
Amazon
03.2022 - 11.2023
Technical recruiter
Assertive Professionals
03.2022 - 06.2022
SWSC COMMAND TRAVEL MANAGER/ COORDINATOR
04.2019 - 04.2021
Department Manager
United States Army
01.2010 - 04.2021
Waitress
WhiteHall Diner
01.2008 - 01.2009
Battalion Training Manager
Training Manager
Equipment Logistics Manager
Senior Vehicle Operator / Team Leader
Bachelors Degree - Psychology General
Purdue Global University
Associates Degree - Supply Chain Management
Coastline Community College