Christina Johnson

Data-driven Reporting Specialist with 15 years of experience in Healthcare related data mining, data analysis, strategic planning and developing reports.

Proven track record of successfully managing over 80 post-payment recovery projects working directly with senior leadership, Clients, and hospital billing management teams during audits.

Skilled in utilizing tracked results to aid in the development of business solutions and best practices in generating and customizing reports with varying complexity and expertly gathering, organizing, and disseminating significant amounts of information with attention to detail and accuracy..

In all, over 20 years of healthcare healthcare experience specialized in Governmental and Commercial Medical Billing and Reimbursement processes including full life cycle claims expertise within billing, appeals, claim’s payment, denials, and post pay auditing

• Create departmental reporting templates for 100+ staff to use and track productivity.
• Create monthly, quarterly, and yearly reports for leadership utilizing PowerPoint, Excel and Tableau.
• Work with mangers and directors to create appropriate audit documentation
• Obtain feedback from management to create specific reporting and documentation based on departmental goals
• Perform data mining on large datasets of member and claims information.
• Identify trends and patterns in data to provide insights and recommendations for improving business performance and decision making.
• Implement data quality measures and ensure accuracy and reliability of data used in reporting.
• Collaborate with IT team to ensure data accuracy and data integrity in reporting systems.
• Provide guidance and support to team members in effectively utilizing data analysis tools such as Tableau, PowerPoint, SharePoint, Access, and Excel.

• Over 20 of healthcare experience specialized in Governmental and Commercial Medical Billing and Reimbursement processes including full life cycle claims expertise within billing, appeals, claim’s payment, denials, and post pay auditing.
• Over 14 years of compliance audit and analysis experience via raw data analysis, data mining, itemized bill and invoice review.
• Three years of Home Infusion claims coding, billing and collections experience
• Over four and a half years specialized in provider contract compliance auditing of post payment claims
• Responsible for identifying over $40M in overpayments as a post payment recovery auditor.
• Over 12 years of employee training and coaching experience
• Over 14 years of leadership, staff work assignment and quality review experience
• Over 14 years of reporting to key stakeholders and management