Summary
Overview
Work History
Education
Skills
Timeline
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Christina Russell

Athens,GA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Systematically train and support servers every day to maximize team success.

Overview

6
6
years of professional experience

Work History

Head Server

Chucks Fish
09.2019 - Current
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
  • Cultivated warm relationships with regular customers.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Conducted meetings with management to discus operational issues and develop ways to improve services.

Bartender

The Falls
11.2018 - 09.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Helped management plan and serve bar menu exceeding customer expectations.

Server

Locos Grill And Pub
09.2017 - 11.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Gwinnett Technical College
Lawrenceville, GA

High School Diploma -

Mountain View High School
Lawrenceville, GA

Skills

  • Organization and Efficiency
  • Multitasking Skills
  • Employee Development
  • Customer Relationship Management
  • Supplier Relations
  • Strategic Planning
  • Microsoft Office Expertise
  • Customer Service and Satisfaction
  • Effective Selling Techniques

Timeline

Head Server

Chucks Fish
09.2019 - Current

Bartender

The Falls
11.2018 - 09.2019

Server

Locos Grill And Pub
09.2017 - 11.2018

Gwinnett Technical College

High School Diploma -

Mountain View High School

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Christina Russell