Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Rightway Care
01.2022 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Promoted independence with structured routines and clear communication to support clients in their daily lives.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
Paraeducator, Special Education
Blazer Jobs
10.2024 - 02.2025
Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Maintained accurate records of student performance, attendance, and progress towards IEP goals.
Special Education Assistant
Minneapolis Public Schools
01.2020 - 06.2024
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Monitored student classroom and outdoors activities to promote student safety.
Built trust and rapport with students through positive reinforcement and strong communication skills.
Facilitated curriculum lessons in positive, engaging environment to maximize student learning and on-task behavior.
Developed professional relationships with school staff to contribute to strong learning community.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Assisted in instructional processes by communicating perceptions of student progress and needs to teacher.
Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
Oversaw class of 10 students when instructor was out of room.
Maintained positive attitude and affirmatively communicated with each student.
Alerted instructor to student behavior or issues that needed to be addressed.
Accompanied students to restroom, on field trips, to cafeteria and to playground.
Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
Receptionist
API Group, Inc.
06.2021 - 09.2021
Kept reception area clean and neat to give visitors positive first impression.
Assisted in administrative duties.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected, sorted, distributed and sent mail and packages.
Sorted, received and distributed mail correspondence between departments and personnel.
Office Services Representative
Loffler
03.2014 - 08.2019
Answered telephone calls and read emails to redirect calls and forward emails to appropriate employees.
Maintained monthly, weekly and daily reports of all transactions, using Excel and Microsoft word.
Answered average of 50 calls per 8 hours to address customer inquiries, confirm appointments and provide excellent customer service and information.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Received and routed business correspondence to correct departments and staff members.
Managed multiple projects simultaneously using organizational and analytical skills.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Education
Associate Degree - Fashion Merchandising And Marketing
Brooks College
Long Beach, CA
03.2006
Skills
Customer and Client Relations
Professional demeanor
Office administration
Documentation and reporting
Mail handling
Telephone skills
Office management
Administrative support
Organization skills
Business administration
Timeline
Paraeducator, Special Education
Blazer Jobs
10.2024 - 02.2025
Personal Care Assistant
Rightway Care
01.2022 - Current
Receptionist
API Group, Inc.
06.2021 - 09.2021
Special Education Assistant
Minneapolis Public Schools
01.2020 - 06.2024
Office Services Representative
Loffler
03.2014 - 08.2019
Associate Degree - Fashion Merchandising And Marketing