Christina Lane
Brush Creek,TN
Summary
Results-driven Restaurant Manager with a strong background in staff management and POS system operation. Proven ability to optimize labor costs, implement inventory management systems, and enhance customer service, contributing to increased operational efficiency and satisfaction.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
BB's Bistro
Gordonsville, TN
02.2022 - Current
- Managed daily restaurant operations, ensuring optimal service quality and customer satisfaction.
- Trained and mentored staff in food safety standards and best practices.
- Developed and implemented inventory management systems to reduce waste.
- Oversaw scheduling to optimize labor costs while maintaining service levels.
- Analyzed sales trends to inform marketing strategies and promotional efforts.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Delivered exceptional customer service by promptly addressing inquiries and resolving complaints.
- Managed cash register operations, ensuring accurate transactions and balancing at end of shifts.
- Inventory management by monitoring stock levels and reporting shortages to management.
Office Assistant
Madden Plumbing and Heating
Quincy, CA
01.2016 - 03.2019
- Managed office communications, ensuring timely responses and efficient information flow.
- Coordinated scheduling for meetings, appointments, and travel arrangements to optimize executive time.
- Streamlined office procedures, enhancing workflow efficiency and reducing administrative bottlenecks.
- Assisted in preparing reports and presentations, contributing to high-quality documentation for stakeholders.
- Processed vendor invoices accurately and timely, ensuring compliance with company policies.
- Managed accounts payable ledger, overseeing payment cycles and cash flow management.
- Processed and reconciled accounts receivable transactions to maintain accurate financial records.
- Managed customer invoicing and collections, ensuring timely payments and reducing overdue accounts.
- Coordinated daily dispatch operations to optimize routes and ensure timely deliveries.
- Communicated effectively with drivers, providing support and resolving issues promptly.
Community Director
FPI Management
Quincy, CA
06.2011 - 04.2015
- Oversaw daily operations of multiple properties, ensuring tenant satisfaction and property upkeep.
- Managed lease agreements and renewals, streamlining documentation processes for efficiency.
- Developed and implemented property marketing strategies, enhancing occupancy rates across portfolio.
- Supervised maintenance staff, promoting timely repairs and preventative measures to reduce costs.
- Conducted regular property inspections, identifying areas for improvement and ensuring compliance with regulations.
Education
High School Diploma -
Quincy Jr/Sr High School
Quincy, CASkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
Timeline
Restaurant Manager
BB's Bistro
02.2022 - Current
Office Assistant
Madden Plumbing and Heating
01.2016 - 03.2019
Community Director
FPI Management
06.2011 - 04.2015
High School Diploma -
Quincy Jr/Sr High School