Christina LeMay
Lake Luzerne,NY
Summary
During my career I have developed and refined skills, some of which I have listed below, that allow me to excel in a high energy, detail and quality driven environment. I am a self-starter and goal setter with a strong desire to achieve. I look forward to pursuing a mutually beneficial relationship where I can utilize my diverse background in a dynamic organization.
Overview
23
23
years of professional experience
Work History
Sales Executive and Client Experience Manager
HealthyWage
10.2014 - Current
- Responsible for developing and closing new business.
- Maintain and service existing clients.
- Lead Development and Lead Nurturing.
- Conduct webinars with potential clients.
- Maintain the sales pipeline from lead development through client close.
- Consistently meet daily, weekly, and quarterly quotas.
- Communicate with and influence company decision-makers.
- Zoho CRM.
- Maintain and update all lead generation and sales activity.
- Demonstrate the ability to work independently.
- 100% work-from-home position.
Affinity Lead Development - Affinity Marketing
LIBERTY MUTUAL
Dover, NH
01.2012 - 10.2014
- Program Supervisor / B2B Relationship Development
- Provide supervisory support to team
- Ensure high levels of staff engagement
- Promote Professional Development
- On Board and Mentor new staff members
- Conduct communication with all program stake holders
- Provide weekly and monthly reports on program metrics
- Continual Process Improvement for program development, scalability and growth opportunities
- Create, maintain and update manuals and user guides
- Provide Thought Leadership in the continual shaping of the Lead Development Program
- Assess and Document Best Practices to manageably grow the program in scope and value
- Created and provides live training for Branch Offices including management, sales representative and service representatives
- Responsible for calling C-Level personnel, HR Administrators and other Decision Makers
- Serves as a Floor Warden Volunteer and trained to participate in the orderly handling of various aspects of emergency operations
Program Implementation & Business Development
LIBERTY MUTUAL
Dover, NH
01.2010 - 01.2012
- Headed up an initiative to determine a cost effective distribution model with the goal of penetrating the US Small business market
- Met objective to develop and grow a new client base for Liberty Mutual’s Affinity Program in the Small Business segment through a business to business call campaign
- Utilized Salesforce CRM with target prospects from Sales Genie, Zoom Info and Jigsaw and Data.com
- Lead Qualification
- Maintain and update all Lead Generation activity
- Put in place metrics for call productivity and appointment tracking
INFORMATION VERIFICATION – RESEARCH SPECIALIST
LODGING ECONOMETRICS
Portsmouth, NH
07.2006 - 10.2008
- Conduct research through placing outgoing calls, reading publications and reviewing websites
- Utilize phone skills to preform phone interviews, build relationships and collect data on hotel census and development projects
- Contact cities, developers, project managers or hotel management to inquire about a projects progress and verify details about team members
- Review online and printed press to glean information about projects and interpret data as it pertains to our interest
- Update and maintain Filemaker database with the most accurate detail available regarding records
INSIDE SALES - MARKETING DEVELOPMENT REPRESENTATIVE – SaaS/ ERP SOFTWARE
INFOR GLOBAL SOLUTIONS
Hampton, NH
08.2005 - 09.2006
- Played a vital role in pipeline growth & revenue attainment through prospecting and lead generation
- Initiate contact with suspects and prospects, creating initial interest and positioning Infor’s solutions
- Educate and nurture prospects to ensure that Infor is considered in any relevant software purchasing decisions
- Present key selling points, features and benefits while remaining focused on the customer's needs and expectations
- Conduct thorough lead/prospect qualification including the identification of projects, timelines, business benefits, technical fit, key contacts and budgets
- Meticulously record activities, utilizing CRM software, with suspects and prospects
- Including complete prospect contact information, project identification and descriptions with timelines, competitive products installed, etc
- Build credibility and a strong working relationships with decision makers
MANAGER
PANERA BREAD
Portsmouth, NH
01.2002 - 11.2004
- Uphold the companies Concept Values in the daily operations of food production, customer service and staff management
- Responsible for overseeing the entire flow of operations
- Managed Staff
- Inventory accounting, ordering and checking in of deliveries
- Assist in Training new staff members and performing evaluations
- Participated in demonstration and training of new product roll outs
- Initiate associate learning tools in an effort to keep product information current
Education
Bachelor of Science -
Rochester Institute of Technology
Skills
- Excellent Oral and Written Communication Skills
- Relationship and Operational Management
- Experience in Telecommuting from Home Based Office
- Customer Service
- Professional, Positive Attitude
- B2B Sales and Marketing
- SaaS Business Development and Sales
- Inside Sales
- Lead Generation
- Salesforcecom
- Microsoft Office
- Google Workspace
- Zoom
Timeline
Sales Executive and Client Experience Manager
HealthyWage
10.2014 - Current
Affinity Lead Development - Affinity Marketing
LIBERTY MUTUAL
01.2012 - 10.2014
Program Implementation & Business Development
LIBERTY MUTUAL
01.2010 - 01.2012
INFORMATION VERIFICATION – RESEARCH SPECIALIST
LODGING ECONOMETRICS
07.2006 - 10.2008
INSIDE SALES - MARKETING DEVELOPMENT REPRESENTATIVE – SaaS/ ERP SOFTWARE
INFOR GLOBAL SOLUTIONS
08.2005 - 09.2006
MANAGER
PANERA BREAD
01.2002 - 11.2004
Bachelor of Science -
Rochester Institute of Technology
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