Christina Less
Edina,MN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Bar Manager/bartender
Firewater Sports Bar And Cafe
01.2022 - Current
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Improved customer service rankings by resolving issues quickly and accurately.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Closed out cash register and prepared cashier report at close of business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Motivated staff to perform at peak efficiency and quality.
Administrative Assistant
The Goddard School
12.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed department budgets and generated financial reports for management review.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Scheduled office meetings and client appointments for staff teams.
Assistant Teacher
Anna's Bananas Daycare And Preschool
01.2021 - 09.2021
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Server
Babes Music Bar
09.2019 - 06.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor's - Elementary Education
Western Governors University
Salt Lake City, UT06.2025
Skills
- Bar Management
- Sales Promotion
- Responsible Alcohol Service
- Cost Control
- Rule Enforcement
- Event Coordination
- Inventory Management
- Menu Development
- Supply Ordering
- Staff Scheduling
- Relationship Building
- Verbal and Written Communication
Timeline
Administrative Assistant
The Goddard School
12.2022 - 10.2023
Bar Manager/bartender
Firewater Sports Bar And Cafe
01.2022 - Current
Assistant Teacher
Anna's Bananas Daycare And Preschool
01.2021 - 09.2021
Server
Babes Music Bar
09.2019 - 06.2021
Bachelor's - Elementary Education
Western Governors University
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