Christina Marshall
Myrtle Beach,SC
Summary
Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Also, an organized candidate successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals no matter the circumstances.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Poseidon Spa In Grand Bohemian Hotel
02.2023 - 08.2023
- Managed 30 - 50 customer calls per day.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Increased Sales by 10% on extra spa products.
- Tidy up and reorganized rooms after spa services to prepare for new guests.
- Made sure Rooftop patio was cleaned for guests.
Eye Glass Sales Advisor
Warby Parker Optical
10.2022 - 12.2022
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Met store goal for Associates on day one.
- Demonstrated features, answered questions and offered solutions.
- Assisted Optician as needed.
- Verified Insurance and confirmed eyeglass purchase eligibility.
Retail Customer Service Associate
Goodwill Industries
01.2022 - 10.2022
- Smile and Greeted customers entering building.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Fulfilled customers' special requests for merchandise and delivery times.
- Cleaned and made sure store was neat prior to store closing.
Cashier
Walmart
04.2018 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Guest Service Associate
Whirlin' Waters Adventure Waterpark
05.2018 - 06.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed guests on arrival, displaying a professional and friendly approach.
- Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
- Know how to handle cash registers.
- Was considered summer seasonal position and had flexible schedule.
- Completed designated cashier and closing reports in the system and processed all types of cash or card payments, adjustment, and correction vouchers.
Education
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Charlotte, NCBachelor of Science - Exercise Science
Coastal Carolina University
Conway, SC12.2024
Skills
- Microsoft Office
- Time Management
- Team Collaboration
- Guest/ Customer Services
- Computer Skills
- Public Speaking/Communication Skills
- Medical Terminology
- Anatomy/Physiology knowledge
Accomplishments
Coordinated Court of Awards Event for Girl Scouts
Successfully completed "Gold Award" and "Silver Award" Project for Girl Scouts
Utilized Microsoft Office to created flyers and brochures
Proficient In Administrative Assistant/Receptionist Assessment
Used Microsoft Excel to develop inventory tracking spreadsheets
Was announced "Seller of the Month" at Warby Parker and received recognition on "Highest Sales for the Week" as a new associate.
Languages
Spanish
Limited Working
Timeline
Front Desk Receptionist
Poseidon Spa In Grand Bohemian Hotel
02.2023 - 08.2023
Eye Glass Sales Advisor
Warby Parker Optical
10.2022 - 12.2022
Retail Customer Service Associate
Goodwill Industries
01.2022 - 10.2022
Guest Service Associate
Whirlin' Waters Adventure Waterpark
05.2018 - 06.2020
Cashier
Walmart
04.2018 - 08.2021
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Bachelor of Science - Exercise Science
Coastal Carolina University
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