Responsible for accurately preparing and sending invoices to clients in a timely manner
Processed AIA and Oracle billing documents to ensure prompt payment to subcontractors and vendors
Created and implemented efficient processes for tracking project documentation, such as contracts, permits, and change order, to ensure compliance with regulations and project timelines
Managed submission for RFP’s and annual subcontracts
Consistently meeting deadlines and ensuring compliance with requirements and maintaining bid security
Managed onboarding process for all new hires, ensuring that all pre-employment processes and forms were completed accurately and sent to corporate office
Processed weekly payroll, including certified payroll, and maintained employee time records including edits, corrections and adjustments
Scheduled and coordinated meeting, appointments and travel arrangements for employees
Acted as resource for employees on benefit programs, wellness programs, and company policies
Advised and counseled employees on company rules, policies, procedures and corrective action to main employee consistency
Kept running balance of petty cash received and checked receipts as employees turned them in
Created daily bank deposits of checks and credit cards as well as assisting with cash payments
Monitoring and maintaining office supplies, equipment to ensure operations run smoothly and cost effectively.
Administrative Assistant/Service Department Dispatcher
Western Mechanical Heating And Cooling
08.2014 - 11.2017
Efficiently coordinate scheduling and dispatching of HVAC technicians to service calls, ensuring timely delivery of services to clients
Perform payroll functions for 10-15 service technicians and supervisors
Monitored past due accounts and pursued collections on outstanding invoices
Maintain organized filing system for work orders, invoices, and customer service records, facilitating easy access to information for technicians and office staff
Answer incoming calls and emails, providing exceptional customer service and addressing inquiries or concerns to promptly and professionally
Scheduled preventative maintenance appointments for commercial and residential HVAC clients.
Office Manager
Kay Jewelers
10.2006 - 05.2017
Store key holder- opened/closed store while following corporate guidelines
Opened new customer credit card accounts
Prepared daily deposits
Maintain organized records of all checked-in jewelry items and update inventory reports regularly
Arranged scheduling of employees to ensure that that personnel covered all shifts promptly
Efficiently process customer transactions and ring up sales accurately and quickly
Provide information on promotions and warranties to customers.
Education
Diploma -
Los Lunas High School
Los Lunas, NM
05.2005
Certification
Notary Public, State of New Mexico, 12/24
Timeline
Administrative Manager
Southwest Hazard Control, Inc.
12.2019 - 11.2023
Administrative Assistant/Service Department Dispatcher