Christina Mendez

• My employment at Petco was from 2020 to 2024.
• I was hired as a sales associate. Shortly after I had transitioned to the salon as a junior pet stylist. I worked in the salon for about a year and a half, from about mid-2020 to the end of 2021. At the beginning of '22, I entered my leadership position as MOL (Merchandise Operations Leader). This position was throughout '22 to '24.
• Developed strong relationships with guests through effective communication and exceptional customer service skills.
• Ensured compliance with company policies, procedures, and safety regulations at all times.
• Cultivated a positive work culture that encouraged teamwork, creativity, and innovation among employees.
• Led a team of about 8 employees, providing guidance and support to ensure the successful completion of projects.
• Completing daily tasks for the entire store. All from the sales floor, stockroom, office, and other sections of the store. Some of these tasks involved cash handling, inventory, restocking, customer service, trouble shooting and daily maintenance.

I was hired as a seasonal employee. Hired to work on the front end. So, certain tasks of cashier assistance, carts, and maintenance. I did get opportunities to assist in other sections of the store. I took those opportunities and fulfilled my seasonal employment.

Brief description of tasks:

• Front end, helping members with items.
• Cart Duties, Go Backs
• Assisting in the bakery.
• Assisting Clothing.
• Prep work for the bakery.
• Stocking
• Pallet jack.
• Daily Maintenace