Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Ryan Hames

Ryan Hames

Malden,MA

Summary

Results-driven professional with extensive experience in managing high-volume operations. Skilled in team leadership, sales forecasting, and compliance standards. Committed to fostering a culture of excellence and continuous improvement.

Overview

4
4
years of professional experience

Work History

Assistant General Manager

Petco Animal Supplies Stores Inc.
Medford, MA
05.2023 - Current
  • Lead day-to-day operations at Boston’s flagship, highest-volume Petco location.
  • Consistently exceed sales targets, maintaining the #1 sales performance in the district.
  • Drive revenue growth through strategic merchandising, team development, and high-impact customer service.
  • Train and mentor staff to meet and surpass key performance indicators (KPIs).
  • Manage inventory, ensure operational compliance, and uphold corporate standards.
  • Support the recruitment, onboarding, and performance management of team members.

Clinic Team Leader

Vetco Clinics Affordable Pet Healthcare
Greater Boston, MA
10.2021 - 05.2023
  • Managed on-site mobile vaccination clinics, coordinating between veterinary staff, clients, and store operations.
  • Ensured smooth clinic flow, compliance with safety protocols, and accurate recordkeeping.
  • Provided customer support and education on pet healthcare services.
  • Maintained vaccine inventory and clinic logistics.

Education

High School Diploma -

Malden High School
Malden, MA
05-2018

Some College (No Degree) - Business Entrepreneurship

Endicott College
Beverly

Business Administration

Northshore Community College
Danvers

Skills

  • Customer service
  • Sales forecasting
  • Team leadership
  • Compliance standards
  • Adobe Suite
  • Microsoft Suite
  • Financial reporting
  • Photography
  • Graphic Design

Affiliations

  • Graphic Design for Retail: Create in-store and digital promotional materials for Petco Medford and other district locations using Adobe Creative Suite (Photoshop, InDesign, Illustrator). Designs include signage, product highlights, and event flyers.
  • District-Level Creative Support: Collaborated with store and district leadership to support branding and marketing efforts through custom design work tailored to store needs.
  • Photo & Video Production for Local Businesses: Produced promotional content—including photography, video editing, and social media ads—for small businesses in the Greater Boston area to support local marketing campaigns and brand storytelling.

Timeline

Assistant General Manager

Petco Animal Supplies Stores Inc.
05.2023 - Current

Clinic Team Leader

Vetco Clinics Affordable Pet Healthcare
10.2021 - 05.2023

High School Diploma -

Malden High School

Some College (No Degree) - Business Entrepreneurship

Endicott College

Business Administration

Northshore Community College

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