Christina Meyer
Frankfort,IN
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 35 years of related experience, diligent nature and expertise in electronic records management.
Overview
35
35
years of professional experience
Work History
Medical Office Receptionist
Witham Health Services
Lebanon, IN
12.2021 - 08.2022
- Performed verification of insurance benefits-eligibility
- Maintained patient databases and updated information in alignment with HIPAA protocols
- Scheduled, rescheduled, and cancelled appointments
- Managed multi-line phone system and pleasantly greeted patients
- Coordinated patient scheduling, check-in, check-out and payments for billing
Welcome Center Representative
Clinton County YMCA
Frankfort, IL
11.2021 - 05.2022
- Provided incoming visitors and guests with friendly and knowledgeable service
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Organized, maintained and updated information in computer databases
Remote Scheduler
Vanderbilt University Medical
Frankfort, IN
03.2021 - 09.2021
- Remote scheduler with duties to include paging Doctors and Nursing staff with incoming messages
- Collaborated with team members to achieve target results
- Providing excellent customer service by promptly answering patient inquiries
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks
- Handled 110+ calls per day to address customer inquiries and concerns
Patient Access Representative
IU Health
Frankfort, IN
05.2017 - 09.2020
- Gathered necessary demographic, insurance and clinical information from patient and enters into appropriate database
- Obtain verification electronically, via telephone or insurance websites
- Upheld HIPAA regulations and standards for protecting patient information
- Retrieved medical data for physicians and patients
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
Education
Medical Billing & Coding AA Program -
Everest College - Anaheim
Anaheim, CA02.2010
Medical Insurance Billing & Coding, Comprehensive CPT, ICD-9 -
ROP
Anaheim, CA02.2009
Medical Unit Secretary Regional Occupational Program, Anaheim CA -
ROP Orange County
Anaheim, CA06.1982
High School Diploma -
Katella High School
Anaheim, CA06.1982
Skills
- BLS Certified
- Appointment Scheduling
- Medical Billing and Coding
- Front Desk Operations
- Critical Thinking
- EMR / EHR
- Medical terminology
- Multi-line phone talent
Timeline
Medical Office Receptionist
Witham Health Services
12.2021 - 08.2022
Welcome Center Representative
Clinton County YMCA
11.2021 - 05.2022
Remote Scheduler
Vanderbilt University Medical
03.2021 - 09.2021
Patient Access Representative
IU Health
05.2017 - 09.2020
Medical Billing & Coding AA Program -
Everest College - Anaheim
Medical Insurance Billing & Coding, Comprehensive CPT, ICD-9 -
ROP
Medical Unit Secretary Regional Occupational Program, Anaheim CA -
ROP Orange County
High School Diploma -
Katella High School
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