Summary
Overview
Work History
Education
Skills
Timeline
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Christina Minshew

Naples,FL

Summary

Dynamic customer service professional with a proven track record at Publix Grocery Store, enhancing customer satisfaction through effective problem-solving and efficient operations. Skilled in managing high-pressure situations with patience, while leveraging bookkeeping expertise to ensure accurate financial transactions. Committed to reliability and fostering a welcoming shopping environment.

Overview

45
45
years of professional experience

Work History

Customer Service Cashier

Publix Grocery Store
11.2016 - 02.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Assistant Front End Manager

Fresh Mkt
06.2012 - 06.2016
  • Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
  • Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
  • Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.

Bookkeeper

Winn-Dixie Stores Inc.
03.1980 - 06.2012
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Education

High School Diploma - Accounting

Terry Parker High School
Jacksonville Fl

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Publix Grocery Store
11.2016 - 02.2025

Assistant Front End Manager

Fresh Mkt
06.2012 - 06.2016

Bookkeeper

Winn-Dixie Stores Inc.
03.1980 - 06.2012

High School Diploma - Accounting

Terry Parker High School

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