Christina Montiel
Modesto,CA
Summary
Adept at multitasking and critical thinking, I excelled in roles at Stockton Unified School District, enhancing public safety and customer satisfaction. Leveraging skills in information gathering and interpersonal communication, I streamlined operations and was recognized for exceptional service, demonstrating a commitment to efficiency and confidentiality.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fingerprint Technician (Within Dispatch)
Stockton Unified School District
Stockton, CA
07.2020 - 06.2022
- Performed fingerprinting services for new hires, background checks and other purposes.
- Maintained accurate and detailed records of all fingerprints
- Adhered strictly to confidentiality policies regarding customer information at all times.
- Collected payment from customers for fingerprinting services rendered.
- Provided customer service support phone calls and emails.
Police Dispatcher
Stockton Unified School District
Stockton, CA
06.2016 - 06.2022
- Used radio, telephone, and computer systems to update first responders with new information.
- Responded quickly to inquiries from citizens regarding police activity in their area.
- Dispatched units to a variety of locations based on priority levels and available resources.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Adhered to strict confidentiality protocols when handling sensitive material or privileged information.
Campus Safety
Stockton Unified School District
Stockton, CA
02.2007 - 06.2020
- Lead to Noon Duty Supervisors; coaching, advising, and scheduling stations and responsibilities.
- Ensured campus safety and that of students by monitoring activity and responding to incidents as needed.
- Monitored campus buildings, grounds, and parking lots to ensure safety of students, faculty, and staff.
- Participated in drills designed to prepare Campus Safety personnel for emergency response scenarios.
Education
Administration of Justice, Business
San Joaquin Delta College
Stockton, CASkills
- Computer-Aided Dispatch System (CAD)
- Fingerprint scanner, multi-line phone system
- Multi-line phone system
- Records maintenance
- Confidentiality
Certification
- Post Officers Standards & Training Certified for Dispatchers (includes 324 training hours)
Accomplishments
- Parent of the Year at Chavez High School
- Department Employee Appreciation for Fingerprinting
Timeline
Fingerprint Technician (Within Dispatch)
Stockton Unified School District
07.2020 - 06.2022
Police Dispatcher
Stockton Unified School District
06.2016 - 06.2022
Campus Safety
Stockton Unified School District
02.2007 - 06.2020
- Post Officers Standards & Training Certified for Dispatchers (includes 324 training hours)
Administration of Justice, Business
San Joaquin Delta College
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