Christina Mulligan
Granite City,IL
Summary
Proven leader with extensive experience as a Store Manager at Dollar General, adept in customer service and money handling. Excelled in team leadership, driving operational excellence, and achieving high customer satisfaction ratings. Skilled in multitasking and organization, consistently meeting financial targets and fostering positive relationships with both staff and clientele.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Caseys Genral Store
03.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Store Manager
Dollar General
01.2020 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Firehouse Subs
03.2017 - 01.2020
- Hired, trained, and mentored new staff members.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Achieved rapid ticket times during peak service hours.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
Granite City High School
Granite City, IL08-2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Goal setting
- Multitasking and organization
- Time-management
Timeline
Assistant Manager
Caseys Genral Store
03.2024 - Current
Store Manager
Dollar General
01.2020 - 04.2024
Store Manager
Firehouse Subs
03.2017 - 01.2020
High School Diploma -
Granite City High School
Similar Profiles
Eric SwartEric Swart
2nd Assistant Manager at Caseys Genral Store2nd Assistant Manager at Caseys Genral Store
Shirley RileyShirley Riley
Training Store Manag at Caseys Genral StoreTraining Store Manag at Caseys Genral Store
Skylar FrakerSkylar Fraker
Team Member at Caseys Genral StoreTeam Member at Caseys Genral Store