Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Norris

Victorville,CA

Summary

Compassionate Certified Medical Assistant with expertise in clinical care and patient coordination. Proficient in EMR documentation, patient intake, specimen collection, and insurance verification. Demonstrates effective patient communication and efficiency in managing multiple responsibilities in fast-paced environments while upholding patient care and confidentiality.

Overview

1
1
Certification
4
4
years of post-secondary education
16
16
years of professional experience

Work History

Home Health Caregiver

IHSS In-Home Support Services
San Bernardino County
10.2010 - Current
  • Delivered compassionate in-home care, assisting patients with grooming, dressing, feeding, and mobility to enhance daily living.
  • Support clients with physical limitations while promoting independence and safety.
  • Administer medications and monitor patient well-being.
  • Coordinated transportation and medical appointments to ensure timely access to healthcare services.
  • Educated patients and families on healthy lifestyle practices and daily care routines to promote overall wellness.
  • Implemented infection control measures to ensure patient safety.

Medical Assistant / Referral Coordinator

Global Pain Care
Victorville, CA
07.2020 - 05.2024
  • Prepare patients for examinations by collecting vital medical history, medications, symptoms, and allergies.
  • Maintained accurate EMR documentation and managed patient medical records, enhancing retrieval efficiency through organized scanning and filing.
  • Coordinated prescriptions and refills with pharmacies, ensuring adherence to physician instructions and timely patient care.
  • Schedule appointments, register patients, and manage daily clinic workflow.
  • Assist with diagnostic testing and specimen collection for laboratory analysis.
  • Monitor medical supply inventory and vaccine expiration logs.
  • Train and onboard new staff on clinic policies, procedures, and patient care protocols.
  • Verified patient insurance coverage and coordinated referrals, facilitating access to necessary specialist care.

Education

Certified Medical Assistant -

San Joaquin Valley College

Certified Phlebotomy Technician -

Victor Valley Phlebotomy

High School Diploma -

Chaffey High School
06.1990 - 06.1994

Skills

  • Patient Care Coordination
  • Patient Intake & Assessment
  • Patient Care Education
  • Clinical Procedures Support
  • Specimen Collection & Lab Preparation
  • Medication Documentation
  • EMR/Electronic Medical Records
  • Insurance Verification
  • Patient Scheduling & Coordination
  • HIPAA Compliance
  • Medical Terminology

Certification

  • CMA - Certified Medical Assistant
  • Certified Phlebotomy Technician
  • CPR/BLS Certified
  • HIPAA Certified

Timeline

Medical Assistant / Referral Coordinator

Global Pain Care
07.2020 - 05.2024

Home Health Caregiver

IHSS In-Home Support Services
10.2010 - Current

High School Diploma -

Chaffey High School
06.1990 - 06.1994

Certified Medical Assistant -

San Joaquin Valley College

Certified Phlebotomy Technician -

Victor Valley Phlebotomy
Christina Norris