Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Christina Osburn

Waco

Summary


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Restaurant Shift Manager

Denny's Restaurants Franchise Association
07.2019 - Current
  • Oversee all aspects of restaurant operations, including staff management, customer service, and financial performance.
  • Address customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Demonstrate strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
  • Maintain a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.

Flex Associate

MARS WRIGLEY CONFECTIONARY
10.2022 - 06.2024
  • Operated machinery for material handling, such as conveyor belts or pallet jacks
  • Packed finished goods into designated containers while ensuring correct labeling and packaging integrity
  • Safely operated overhead cranes or hoists when moving heavy objects
  • Collaborated with team members to meet production goals within specified timeframes
  • Followed standard operating procedures (SOPs) for manufacturing processes
  • Assisted in inventory management by accurately counting and recording stock levels

Front Desk Clerk

Super 8 Motels
08.2019 - 12.2020
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center
  • Balanced accounts and conducted nightly audits to keep booking current
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Collected room deposits, fees, and payments.

Education

Associate of Applied Science - Business Management

McLennan Community College
Waco, TX

Skills

  • Staff management
  • Point of sale (POS) system operation
  • Food service background
  • Customer service
  • ServSafe food manager
  • Warehouse operations
  • Packaging and labeling
  • Assembly line proficiency
  • Workplace cleanliness
  • Computer skills
  • Material handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Flex Associate

MARS WRIGLEY CONFECTIONARY
10.2022 - 06.2024

Front Desk Clerk

Super 8 Motels
08.2019 - 12.2020

Restaurant Shift Manager

Denny's Restaurants Franchise Association
07.2019 - Current

Associate of Applied Science - Business Management

McLennan Community College

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