Christina Palacio
Oceanside,CA
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
3
3
years of professional experience
Work History
Crew member
McDonalds
Oceanside, CA
05.2023 - Current
- Took orders from patrons and input selections into store computer system.
- Organized and restocked supplies to support operations and team productivity.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Checked expiration dates on all products before serving them to customers.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Scrubbed and polished counters to remove debris and food.
- Informed customers about daily specials in an engaging manner.
- Brewed and served coffee and tea with preferred add-ins.
Shift Leader
Handel's
Vista, CA
05.2022 - 08.2022
- Monitored freezer temperatures and ice cream consistency, adjusting settings as needed.
- Tailored orders to address customer allergies and gluten concerns.
- Ensured the ice cream serving equipment was properly cleaned and maintained.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.
- Operated cash register to collect payments from customers.
- Served and scooped ice cream, following sizing specifications.
Education
High school diploma -
Mission Vista High School
Oceanside, CA06-2021
Some College (No Degree) -
Cal State University San Marcos
San MarcosSkills
- Cleaning
- Basic math
- Cash handling
- Customer service
- Supply restocking
- Menu memorization
- Cash register operation
- Hospitality and accommodation
- Crew training
Languages
Spanish
Limited
References
References available upon request.
Timeline
Crew member
McDonalds
05.2023 - Current
Shift Leader
Handel's
05.2022 - 08.2022
High school diploma -
Mission Vista High School
Some College (No Degree) -
Cal State University San Marcos
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