Customer Service Representative who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Passionate about helping customers and creating a satisfying shopping experience.
Overview
19
19
years of professional experience
Work History
Child Care
Decatur, Georgia
09.2014 - Current
Organized activities that developed children’s physical, emotional and social growth.
Redirected children to encourage safe, positive behaviors.
Physically and verbally interacted with children throughout the day.
Made nutritious snacks and meals for children.
Monitored children's play activities to verify safety and wellness.
Front End Cashier
Kroger
Atlanta, Georgia
12.2006 - 12.2013
Processed an average of 100 transactions each day in a timely manner.
Answered customers’ questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Communicated information to customers about product quality and value.
Marked clearance products with updated price tags.