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Christina Ramirez
Hesperia,CA
Work Preference
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Shiftlead
Dairy Queen Restaurant
Flatonia, Texas
07.2025 - 11.2025
- Managed shift operations and executed key decisions to ensure smooth workflow.
- Supervised daily operations in a fast-paced restaurant environment.
- Trained new team members on service standards and food safety protocols.
- Managed inventory levels and ordered supplies as needed for smooth operations.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Completed store opening and closing procedures and balanced tills.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Housekeeping and Laundry Attendant
Shulenburg recency nursing home
Schulenburg, Texas
06.2024 - 08.2025
- Cleaned resident rooms following established sanitation protocols.
- Managed laundry operations, ensuring timely washing and drying of linens.
- Organized supplies, maintaining inventory for cleaning and laundry materials.
- Assisted residents with personal items, promoting a comfortable living environment.
- Adhered to safety standards during chemical handling and equipment use.
- Reported maintenance issues promptly to ensure a safe facility for residents.
- Collaborated with team members to maintain efficient workflow in housekeeping tasks.
- Followed infection control procedures to ensure a hygienic atmosphere in the nursing home.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Changed bed sheets daily according to hotel standards and procedures.
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Checked inventory of cleaning supplies and ordered more when needed.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Organized storage areas for efficient use of space.
- Swept walkways around the building exterior as part of outdoor cleaning tasks.
- Inspected each room after housekeeping staff completed their work.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Interacted pleasantly with clients and guests when performing daily duties.
- Polished and sanitized
Dietary Aide
Stevens nursing home
Hallettsville, Texas
09.2025 - 10.2025
- Assisted in serving meals and ensuring proper portion sizes.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported dietary staff in inventory management and stock rotation.
- Delivered meal trays to residents in a timely manner.
- Communicated resident dietary needs to the kitchen team effectively.
- Adhered to safety and sanitation protocols throughout food handling processes.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Discarded outdated food products and maintained waste disposal procedures.
- Followed all food safety regulations while preparing meals for patients.
- Kept all kitchen areas clean, tidy and free of hazards.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Cleaned and organized kitchen, dining and service areas.
Skills
- Sanitation procedures
- Meal preparation
- Inventory management
- Customer service
Languages
English
Professional
Spanish
Limited
Timeline
Dietary Aide
Stevens nursing home
09.2025 - 10.2025
Shiftlead
Dairy Queen Restaurant
07.2025 - 11.2025
Housekeeping and Laundry Attendant
Shulenburg recency nursing home
06.2024 - 08.2025