Proactive and adaptable leader in retail operations, known for enhancing team motivation and conflict resolution. Committed to maintaining high standards of customer satisfaction and operational excellence.
Overview
1
1
year of professional experience
Work History
Shiftlead
Walgreens
12.2025 - 02.2026
Assisted in managing daily store operations to ensure efficient service delivery.
Maintained inventory accuracy by organizing stock.
Implemented promotional displays, enhancing product visibility and customer engagement.
Resolved customer inquiries and complaints, improving overall satisfaction levels.
Completed store opening and closing procedures and balanced tills.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Supervisor
CVS Pharmacy
05.2025 - 11.2025
Oversaw daily operations to optimize workflow efficiency and enforce safety protocols.
Facilitated training sessions for new staff on company policies and customer service standards.
Coordinated unloading of trucks and stocking of shelves while assisting neighboring stores with inventory needs.
Assisted in packing online orders efficiently. Supported pick and pack operations to ensure timely fulfillment. Collaborated with team members to maintain organization in the workspace.
Salesperson
Auntie Anne's Pretzels
03.2025 - 05.2025
Assisted customers in selecting products, enhancing overall shopping experience.
Operated point-of-sale system, ensuring accurate transactions and cash handling.
Maintained cleanliness and organization of work area, promoting a positive environment.
Prepared and served pretzels according to company standards, ensuring quality control.
Educated customers on menu items, driving upsell opportunities and product knowledge.