Christina Maegan Reed
Las Vegas
Summary
Hardworking waitress who thrives under pressure with 4+ years’ experience in high volume atmospheres. Always going above and beyond to create an unforgettable guest experience while maintaining an upbeat, positive attitude with a great sense of enthusiasm at all times.
Experienced in cocktail service with a focus on enhancing guest satisfaction through attentive communication and personalized recommendations. Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety standards while improving workflow efficiency. Proactively monitored guest needs during high-traffic periods, resulting in increased engagement and satisfaction. Developed extensive knowledge of cocktail recipes and pairings, contributing to an informed guest experience and effective inventory management practices.
Overview
22
22
years of professional experience
Work History
Cocktail Server
Boulder Station Hotel Casino
Las Vegas
02.2024 - 03.2025
- Delivered prompt and efficient cocktail service, enhancing guest satisfaction through attentive communication and personalized recommendations.
- Maintained cleanliness and organization of the bar area, ensuring adherence to health and safety standards while improving workflow.
- Proactively monitored guest needs, responding quickly to requests and increasing overall guest engagement during high-traffic periods.
- Developed an extensive knowledge of cocktail recipes and pairings, which contributed to a more informed and enjoyable guest experience.
- Managed inventory levels of bar supplies, optimizing stock availability and reducing waste through efficient ordering practices.
- Provided excellent customer service at all times.
- Checked identification prior to serving.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Blondies Sports Bar
Las Vegas
06.2022 - 08.2023
- Efficiently managed a high-volume workload by multitasking and prioritizing tasks, resulting in consistently timely and accurate delivery of food and beverages to guests
- Utilized active listening skills to anticipate and fulfill guests’ needs, consistently providing excellent recommendations and upselling, resulting in increased customer satisfaction and revenue
Cigar Hostess
Davidoff
Las Vegas
02.2021 - 11.2021
- Greeted guests on the casino floor with a selection of cigars
- Skillfully promote cigars while assertively upselling menus items
- Engage with customers, selling cigarettes, and offer cigar recommendations
- Process cash and credit card payments
- Provided genuine, attentive and professional service while establishing a rapport with guests
- Supported multiple locations
Model Cocktail/Bottle Server (Seasonal)
Downtown Grand Hotel and Casino
Las Vegas
07.2019 - 11.2019
- Greeted guests upon arrival and collected payment for the table minimum. Checked to make sure payment information was correct and preauthorized payment
- Skillfully promoted items on the bottle list while assertively upselling menus items
- Efficiently and accurately took and delivered orders while also preparing cocktails at the table
- Provided genuine, attentive and professional service while establishing a rapport with guests
- Consistently ensured my tables were stocked with napkins, glasses, mixers and garnishments throughout my shift
- Assisted coworkers whenever possible
Cocktail Server (Seasonal)
Mandalay Bay Resort and Casino
Las Vegas
05.2017 - 11.2018
- Welcome guests and provide fast, friendly, upbeat and professional service
- Take drink and food orders, communicate special requests to bartender, garnished all drinks for guests
- Made drink and menus recommendations and had the outstanding ability to up-sell guests on drink, wine and champagne items
- Ensure proper money and payment procedures are followed
- Maintain knowledge and strictly abide by all state and hotel liquor regulations and comply with hotel and company policies
- Work as a team player with coworkers and management, to ensure the workplace is a positive, fun, professional environment
- Maintain clean workstation at all times; complete side work and closing duties as requested by management
Cocktail Server/Sales Associate (Part Time)
The Mirage/Town Square/Fashion Show Mall
Las Vegas
07.2009 - 02.2018
- Greeted walk-in guests with an upbeat, positive demeanor
- Take food and drink orders, communicate special requests to bartender, garnished all drinks for guests as requested
- Recognized VIP guests immediately and provided special requests, including preferred table selections
- Processed cash/credit card transactions and provided guests with accurate change in a timely manner
Server
Dean’s Place Italian Restaurant
Las Vegas
01.2016 - 10.2017
- Processed cash and credit card transactions/providing accurate change for transactions and pick up orders
- Take food and beverage orders and answered any questions about menu items
- Bussed tables and assisted coworkers in other duties such as opening/closing duties, table set up and side work
Support Staff
Safe Harbor Treatment Center
Costa Mesa
11.2014 - 11.2015
- Administered new patients into the substance abuse program
- Worked with other members of the treatment team on client development and progress, client behavior and responses to treatment
- Maintained weekly communication with clients to assist in working towards treatment plans, short/long term goals, recovery environment and exit plan
- Nationally recognized as the premier drug and alcohol treatment center for women
Gymnastics Coach (Part-time)
Desert Gymcats Gymnastics
Las Vegas
12.2002 - 08.2008
- Provided instruction and guidance to kids ages 2+ ensuring safety at all times
- Lead by example and exemplify a positive demeanor within a fun learning environment
- Performed gymnastics skills, showing students safe and proper techniques
Skills
- Cocktail service
- Guest engagement
- Upselling techniques
- Inventory management
- Payment processing
- Product knowledge
- Efficient multitasking
- Tableside service
- Point of sale (POS) system operations
- POS system operation
- Conflict resolution
- Wine service
Accomplishments
- Alzheimer’s senior care volunteer, 01/01/06, 01/01/20, Las Vegas, NV
- Volunteer at local Churches, homeless shelters and provide toiletries, food, water, clothes, shoes, books, arts and crafts supplies
- Competitive Gymnast, 1st place All Around Nevada State Champion in 2003, Junior Olympic National qualifier 2002, 2003 and 2004
Timeline
Cocktail Server
Boulder Station Hotel Casino
02.2024 - 03.2025
Blondies Sports Bar
06.2022 - 08.2023
Cigar Hostess
Davidoff
02.2021 - 11.2021
Model Cocktail/Bottle Server (Seasonal)
Downtown Grand Hotel and Casino
07.2019 - 11.2019
Cocktail Server (Seasonal)
Mandalay Bay Resort and Casino
05.2017 - 11.2018
Server
Dean’s Place Italian Restaurant
01.2016 - 10.2017
Support Staff
Safe Harbor Treatment Center
11.2014 - 11.2015
Cocktail Server/Sales Associate (Part Time)
The Mirage/Town Square/Fashion Show Mall
07.2009 - 02.2018
Gymnastics Coach (Part-time)
Desert Gymcats Gymnastics
12.2002 - 08.2008