Sierra Martinez
Server
Las Vegas,NV
Summary
A dedicated career minded food and beverage server and bartender, looking for a home venue to grow a mutually beneficial goal driven relationship. Punctuality, cleanliness, guest service/experience and proper cash handling are not only a minimum requirement for my position, but tools for success. I enjoy learning and acquiring knowledge to add to further the development of my chosen craft.
Overview
2026
2026
years of professional experience
4
4
Certificates
Work History
Cocktail Server/Server
Brooklyn Bowl Las Vegas
Las Vegas, NV
05.2024 - Current
- Maintained clean and organized bar area.
- Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
- Delivered timely, accurate food and beverage orders to ensure guest satisfaction and repeat business.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Server
TGI Fridays- The Orleans
Las Vegas, NV
08.2021 - 02.2025
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
DO&CO
Las Vegas, NV
11.2023 - 11.2023
- Catering for F1 races
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Carried out professional service, retaining polite and friendly approach at all times.
Model/Salesperson
Pixel Empire
Las Vegas, NV
02.2023 - 08.2023
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Worked to build relationships with customers and built potential for additional sales.
- Communicated product features, advantages,, and benefits to customers.
- Adapted to and remained flexible in changing work environment.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
Bartender
Rick's Rolling Smoke BBQ
Las Vegas, NV
11.2022 - 02.2023
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
- Served snacks or food items to patrons seated at bar.
Hostess
Eiffel Tower Restaurant
Las Vegas, NV
12.2018 - 8 2019
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
- Fine dining experience.
- Used OpenTable daily.
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution.
- Conversed with members and guests in outgoing and friendly manner.
- Persuade guests to tour the restaurant to then close a future reservation.
Bartender
Big League Dreams
Las Vegas, NV
03.2019 - 06.2019
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
Milk Teaze
Las Vegas, NV
01.2017 - 07.2017
- Worked for prolonged periods of time in heels and bikini.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Hostess
DBBrasserie
Las Vegas, NV
7 2015 - 8 2016
- Fine dining experience
- Used OpenTable daily.
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
- Answered customer questions about hours, seating, and menu information.
- Monitored restaurant activity to determine seating and dining flow.
Education
High School Diploma -
Sierra Vista HS
Las Vegas, NV 05.2016 - 05.2016
Skills
Attention to detail
Self motivated/driven
Suggestive selling
Teamwork/professionalism
Responsible alcohol service
Customer service
Cocktail service
High volume experience
Certification
TAM
Timeline
Cocktail Server/Server
Brooklyn Bowl Las Vegas
05.2024 - Current
Server
DO&CO
11.2023 - 11.2023
Model/Salesperson
Pixel Empire
02.2023 - 08.2023
Bartender
Rick's Rolling Smoke BBQ
11.2022 - 02.2023
Server
TGI Fridays- The Orleans
08.2021 - 02.2025
Bartender
Big League Dreams
03.2019 - 06.2019
Hostess
Eiffel Tower Restaurant
12.2018 - 8 2019
Server
Milk Teaze
01.2017 - 07.2017
High School Diploma -
Sierra Vista HS
05.2016 - 05.2016
Hostess
DBBrasserie
7 2015 - 8 2016