Summary
Overview
Work History
Skills
Timeline
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Michele Martinez

Summary

To obtain a position with a dynamic organization

Overview

25
25
years of professional experience

Work History

Lead Server / Cocktail Server

The Westin Hotel, Relish Restaurant
03.2013 - 03.2020
  • Trained new servers in menu and company policies
  • Maintained full product knowledge of menu and specials
  • Provided efficient and effective customer service to all patrons
  • Able to jump in and help my co-workers when needed

Lead Server / Bartender / Hostess

Pacific Grille
02.1999 - 04.2010
  • Worked closely with food and wine vendors
  • Catered and bartender for various law firms and mortgage companies
  • Took food and drink orders
  • Extensive knowledge in food terminology
  • Responsible for daily cash flow
  • Able to problem solve with accuracy and positive results

Floor Supervisor / Hostess

Wolfgang Puck Café
08.1995 - 01.1999
  • Oversaw 15+ employees per shift
  • Maintain daily labor cost
  • Solving customer concerns
  • Make weekly schedules
  • Responsible for server cash outs
  • Organize daily shift meetings

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership
  • Positive and friendly attitude
  • POS/HSI system operations

Timeline

Lead Server / Cocktail Server

The Westin Hotel, Relish Restaurant
03.2013 - 03.2020

Lead Server / Bartender / Hostess

Pacific Grille
02.1999 - 04.2010

Floor Supervisor / Hostess

Wolfgang Puck Café
08.1995 - 01.1999

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Michele Martinez