Michele Martinez
Summary
To obtain a position with a dynamic organization
Overview
25
25
years of professional experience
Work History
Lead Server / Cocktail Server
The Westin Hotel, Relish Restaurant
2013.03 - 2020.03
- Trained new servers in menu and company policies
- Maintained full product knowledge of menu and specials
- Provided efficient and effective customer service to all patrons
- Able to jump in and help my co-workers when needed
Lead Server / Bartender / Hostess
Pacific Grille
1999.02 - 2010.04
- Worked closely with food and wine vendors
- Catered and bartender for various law firms and mortgage companies
- Took food and drink orders
- Extensive knowledge in food terminology
- Responsible for daily cash flow
- Able to problem solve with accuracy and positive results
Floor Supervisor / Hostess
Wolfgang Puck Café
1995.08 - 1999.01
- Oversaw 15+ employees per shift
- Maintain daily labor cost
- Solving customer concerns
- Make weekly schedules
- Responsible for server cash outs
- Organize daily shift meetings
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- POS/HSI system operations
Timeline
Lead Server / Cocktail Server
The Westin Hotel, Relish Restaurant
2013.03 - 2020.03
Lead Server / Bartender / Hostess
Pacific Grille
1999.02 - 2010.04
Floor Supervisor / Hostess
Wolfgang Puck Café
1995.08 - 1999.01