Summary
Work History
Education
Skills
Timeline
pwb

Christina Rhodenizer

Atlanta ,Georgia

Summary

Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Meticulous hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.

Work History

Supervisor manager

Claire's Boutique
Salina KS
04 2024 - 04 2024

welcoming shoppers,cleaning,casher,stocking shelfs,counting drawer making deposties.

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Self employed cosmetologist

Self ownership
Missouri
08 1999 - 07 2018
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Trained new staff on cutting-edge beauty techniques, ensuring salon's services remained competitive and top-notch.
  • Collaborated with colleagues to organize promotional events, driving awareness and attracting new customers.

Waitress

Bruno's Fine Foods
Osage Beach Mo
01 2018 - 02 2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Hostess

Ruby Tuesday
St Robert mo
07 2016 - 01 2017
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Advised customers about special offerings and menu items to help drive sales.
  • Completed daily side work and opening and closing duties without fail.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Seated patrons based on guest preferences and seating availability.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

Bachelor's - Counseling Clinic Therapy

Columbia College
01.2027

Skills

  • High-volume dining
  • Table setting knowledge
  • Beverage preparation
  • Menu presentation
  • Hospitality service expertise
  • To-go order preparation
  • Dining room management
  • Ordering procedures
  • Guest seating arrangements
  • Bill computation
  • Food running
  • Dining area maintenance

Timeline

Supervisor manager

Claire's Boutique
04 2024 - 04 2024

Self employed cosmetologist

Self ownership
08 1999 - 07 2018

Waitress

Bruno's Fine Foods
01 2018 - 02 2019

Hostess

Ruby Tuesday
07 2016 - 01 2017

Bachelor's - Counseling Clinic Therapy

Columbia College
Christina Rhodenizer