Christina Richardson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Randstad- Teledyne Flir
03.2022 - Current
- Processes customer orders/changes according to established department policies and procedures
- Responds to customer inquiries regarding price and product literature requests
- Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfillment.
- Logged customer data into company CRM system to foster strong account management and rapport.
Receptionist
Marquis Hot Tubs
03.2020 - 03.2022
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Ensured office procedures and systems operate efficiently
- Carried out administrative duties such as filing, typing, copying, scanning, etc
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Assistant
Express- Modular Mini Storage
07.2019 - 03.2020
- Greeted all clients and visitors, ensuring that they received outstanding first impression of the company
- Maintained all office equipment including printers, copiers, and computers
- Coordinated and scheduled meetings for staff members
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Secretary
OM Stone
05.2018 - 12.2018
- Provided general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the office, including greeting visitors, answering telephone
- Operated office equipment such as copiers, calculators, computer and other related equipment
- Provided excellent internal and external customer service
- Creates a positive experience for customers through professional and courteous behavior
- Responded to inquiries from callers seeking information.
Administrative Secretary
US Army Reserves Recruiting Office
07.2016 - 09.2017
- Administrative Secretary role with direct report to the US Army Reserve Captain and support to additional support staff
- Efficient in managing and tracking calendars, specifically for the Captain and staff, as well as the scheduling of new hire on-boarding orientations, training sessions, conference calls and web-based meetings
- Prepared and reviewed unit travel requests using the Defense Travel System (DTS)
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
Server/ bartender
Badlands Pawn, Gold & Jewelry
12.2015 - 12.2016
- Promptly greeted guests in a friendly and professional manner
- Offered ideas and suggestions to guests when ordering
- Serve wine, draught and bottle beer
- Collected payment for drinks served
- Prepares bar area and supplies to ensure a successful shift
Server/ bartender
Skydine Restaurant
08.2014 - 07.2016
- Provided excellent and prompt customer service for popular and high-traffic family-dining establishment through answering questions regarding menu items and being aware of opportunities to up-sell by offering product suggestions
- Tracked and processed customer orders, clean and sanitize work stations and equipment and perform end of shift close-out procedures
- Responded appropriately to guest inquiries and concerns to ensure total guest satisfaction
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
NONE
Actively Seeking Employment
01.2014 - 08.2014
Legal Processor
TCF National Bank
02.2012 - 01.2014
- Document processing and database research for the Legal and IRS departments in regards to customer levy and garnishments
- Heavy alpha-numeric data entry, scanning, faxing and filing of customer and account data
- Maintained customer confidence and protected operations by respecting the integrity of customer information and department policies and procedures
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
Education
Associates Degree - Paralegal Studies
Hinds Community College
Jackson, MS05.2007
Skills
- Microsoft Office
- Word
- Excel
- Outlook
- 45WPM
- Multi-tasking
- Filing
- Time Management
- Team-Oriented
Timeline
Customer Service Representative
Randstad- Teledyne Flir
03.2022 - Current
Receptionist
Marquis Hot Tubs
03.2020 - 03.2022
Administrative Assistant
Express- Modular Mini Storage
07.2019 - 03.2020
Administrative Secretary
OM Stone
05.2018 - 12.2018
Administrative Secretary
US Army Reserves Recruiting Office
07.2016 - 09.2017
Server/ bartender
Badlands Pawn, Gold & Jewelry
12.2015 - 12.2016
Server/ bartender
Skydine Restaurant
08.2014 - 07.2016
NONE
Actively Seeking Employment
01.2014 - 08.2014
Legal Processor
TCF National Bank
02.2012 - 01.2014
Associates Degree - Paralegal Studies
Hinds Community College
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