CHRISTINA RIEMAN-SMITH
Pasadena,MD
Summary
Experienced in managing corporate operations across multiple departments, ensuring seamless workflows and operational efficiency. Developed policies that align with industry best practices while maintaining regulatory compliance. Proven track record in optimizing performance through team training and effective vendor management.
Overview
28
28
years of professional experience
Work History
CORPORATE OPERATIONS MANAGER
Bay Capital Mortgage Corporation
Annapolis, USA
06.2018 - Current
- Managed operations across four departments to ensure seamless workflow
- Supervised daily warehouse operations to optimize line performance
- Developed and maintained operating system for operational efficiency
- Assist in maintaining Regulatory Compliance
- Led training sessions for staff on compliance regulations and operational procedures
- Oversaw vendor relationships to maintain quality service delivery and cost management
- Developed operational policies to align with industry standards and best practices
- Facilitated problem-solving sessions to address operational challenges and improve team performance
- Evaluated employee performance, addressed grievances, and provided feedback
REGIONAL OPERATIONS MANAGER
First Republic Mortgage/1st Mariner Bank/Howard Bank
Annapolis, USA
03.2016 - 06.2018
- Regional operations and pipeline management for several loan origination branches
- Developed processes ensuring functionality and consistent workflow across branches
- Assisted executive management in merging pipelines during acquisitions, facilitating integration and operational continuity
SR LOAN PROCESSOR
First Republic Mortgage/1st Mariner Bank/Howard Bank
Annapolis, USA
06.2006 - 03.2016
- Processed mortgage applications for clients, ensuring compliance with regulations and facilitating smooth loan closings
- Processed loan documents in a timely manner to meet closing deadlines
- Collaborated with underwriters to resolve issues and expedite loan approvals
- Managed loan pipelines for top-performing Originators
MORTGAGE LOAN PROCESSOR
First Pacific Financial /Stearns Lending
Columbia, USA
05.2000 - 06.2006
MORTGAGE LOAN PROCESSOR
First Home Mortgage
Millersville, USA
05.1998 - 05.2000
Education
Some College (No Degree) - Pre Law
Stevenson University
Stevenson, MDSkills
- Compliance management
- Operations optimization
- Pipeline oversight
- Operational leadership
- Vendor relations
- Policy formulation
- Strategic decision-making
Timeline
CORPORATE OPERATIONS MANAGER
Bay Capital Mortgage Corporation
06.2018 - Current
REGIONAL OPERATIONS MANAGER
First Republic Mortgage/1st Mariner Bank/Howard Bank
03.2016 - 06.2018
SR LOAN PROCESSOR
First Republic Mortgage/1st Mariner Bank/Howard Bank
06.2006 - 03.2016
MORTGAGE LOAN PROCESSOR
First Pacific Financial /Stearns Lending
05.2000 - 06.2006
MORTGAGE LOAN PROCESSOR
First Home Mortgage
05.1998 - 05.2000
Some College (No Degree) - Pre Law
Stevenson University