James Branch
North Canton,OH
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Corporate Operations Manager
Wulff Enterprises
2020.03 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Ohio Warehouse Manager
Wulff Enterprises
2017.05 - 2020.03
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Transportation Manager
Wulff Enterprises
2013.06 - 2017.05
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Responsible for DOT Compliance
- Oversaw team of 14 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Certified Smith System Method of Driving Trainer
Class A Regional Route Driver
Wulff Enterprises
2011.06 - 2013.06
- Received, counted and inspected inventory for delivery.
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Planned daily rounds to determine most efficient way to distribute newspapers.
Education
Class A CDL Driver Training - Class A CDL Driver Training
TDDS Technical Institute
Lake Milton, OH02.2005
Ohio Basic Police Officer Training Academy - Police Officer
University of Akron
Akron, OH05.1997
High School Diploma -
Ellet High School
Akron, OH06.1991
Skills
- Process Improvement
- Supply Chain Management
- Organizational Development
- Decision Making
- Adaptability
- Corporate Communications
- Business Development
- Performance Metrics
- Strategic Planning
- Policy Implementation
- Conflict Resolution
- Data Analysis
- Quality Assurance
- Cross-functional Coordination
- Staff Training
- Vendor Relations
- Time Management
- Customer Service
- Project Management
- Team Leadership
- Logistics Management
- Employee Development
Timeline
Corporate Operations Manager
Wulff Enterprises
2020.03 - Current
Ohio Warehouse Manager
Wulff Enterprises
2017.05 - 2020.03
Transportation Manager
Wulff Enterprises
2013.06 - 2017.05
Class A Regional Route Driver
Wulff Enterprises
2011.06 - 2013.06
Class A CDL Driver Training - Class A CDL Driver Training
TDDS Technical Institute
Ohio Basic Police Officer Training Academy - Police Officer
University of Akron
High School Diploma -
Ellet High School
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