Christina Robertson
Houston,TX
Summary
Operations professional with substantial experience in optimizing processes and driving operational efficiency. Expertise in Project Management, Process Improvement, Aseptic Pharmaceutical Manufacturing, Non-Sterile Compounding, Project Management, USP 795/797/800, cGMP, Quality, and Lean Manufacturing. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmaceutical Operations Specialist
Empower Pharmacy
09.2023 - Current
- Improved operational efficiency by streamlining processes and implementing new systems within various Compound Operational Departments.
- Reduced costs for the departments by identifying areas of improvement and proposing cost-effective solutions.
- Collaborates across various departments to identify opportunities for process improvements and increased efficiency.
- Oversees day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem solving.
- Spearheaded cross-functional initiatives aimed at improving overall business performance through streamlined operations.
Senior Supervisor; Project Management
Pharma Tech Industries
10.2022 - 05.2023
- Responsible for overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
- Managed over 100 open projects and direct reporting staff across two sites in two states (Royston, Georgia & Union, Missouri).
- Was part of Quality Audit Team - performed site audits, investigated deviations / CAPAs, and adhered to safety, FDA, & OSHA standards.
- Created successful project schedules for team members to maintain deadlines and execute effectively against customer expectations.
- Provided supportive link between external customers, internal operations, and executive leadership.
Pharmaceutical Manufacturing Specialist
Empower Pharma
09.2021 - 09.2022
- This position oversees the manufacturing production process, coordinates with management, and supports various departments to reach safety, quality, delivery, and project goals
- Coordination and Collaboration with the following departments are necessary for day-to-day function - Sterile Manufacturing (Cleanroom Environment ISO 5,7,8) ; Non-sterile Manufacturing ; Quality, QC, and QA ; Visual Inspection ; Facilities ; Engineering ; Inventory Control ; Supply Chain ; Procurement and Purchasing ; Training ; Compliance ; Executive Leadership.
- Maintains compliance with regulatory functions (FDA, USP and/or cGMP)
- Effectively problem solves issues around Sterile and Non-Sterile manufacturing
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Lead, Pharmacy Technician II
Coram CVS / Specialty Infusion Services
10.2019 - 08.2021
- Worked with cutting edge technology compounding specialized and complex therapies within an ISO7 clean room environment.
- Responsible for utilizing clinical and IV/TPN knowledge to provide specialty infusion services that were delivered/ administered to patients in their homes.
- Inventory management and storage, complete appropriate documentation, such as labels, log sheets and reports, & performed sampling with Agar Plates.
Certified Sterile Pharmacy Technician
Tenet Health Care, St. Luke, Baptist Hospital
01.2015 - 10.2019
- Produced sterile injectable preparations from the cleanroom, out of an ISO 5 room and Laminar Airflow hood
- Performed technical, nonjudgmental aspects of medical preparation, distribution, record-keeping, and inventory control including calculation of dosages, verifying patient information and physician drug authorization, and properly disposing of all materials used.
- Responsible for maintenance of records, logs, MSDS sheets, and scheduling of staff.
Registered Certified Pharmacy Technician
Sonterra Rx
08.2009 - 01.2015
- Assisted pharmacists in preparing and compounding medication, enabling timely delivery to patients in need.
- Reduced medication errors by meticulously reviewing prescriptions for accuracy and completeness before dispensing.
- Improved patient satisfaction through exceptional customer service during prescription drop-off and pick-up transactions.
- Streamlined workflow processes by collaborating with pharmacy team members to prioritize prescription orders according to urgency.
Registered Certified Pharmacy Technician
ReCept Pharmacy
03.2004 - 07.2009
- Maintained accurate inventory levels by conducting routine audits, placing orders for necessary items, and removing expired or recalled products from shelves.
- Managed insurance claims processing for prescription coverage, resolving any issues or discrepancies promptly to ensure patient access to medications.
- Collaborated with healthcare providers to obtain necessary prior authorizations for prescribed medications requiring special approvals.
- Maintained professional relationships with patients, healthcare providers, and insurance companies, fostering a positive image for the pharmacy.
Education
Pharmacy
San Antonio College
San Antonio, TXPharmaceutical Marketing And Management
Northwood University
Cedar Hill, TXSkills
- Managerial Leadership
- Project Management
- Adaptable
- Staff Oversight
- Operational Efficiency / Lean Manufacturing
- Conflict Resolution
- Workflow Optimization
- Current Good Manufacturing Practices (CGMP)
- Risk mitigation
- Process planning / Process improvement
- Six sigma methodologies
Certification
ACPE IV Sterile Compounding
& Aseptic Technique License
Certification Date: 07/26/2015
ACPE UAN: 0156-9999-15-089-B03-T
Pharmacy Technician Certification Board
Certification: 320100105070829
Exp: 10/31/2025
Initial Certification Date: 07/31/2005
Texas State Board of Pharmacy
Registration #130436
Exp: 02/28/2026
Timeline
Pharmaceutical Operations Specialist
Empower Pharmacy
09.2023 - Current
Senior Supervisor; Project Management
Pharma Tech Industries
10.2022 - 05.2023
Pharmaceutical Manufacturing Specialist
Empower Pharma
09.2021 - 09.2022
Lead, Pharmacy Technician II
Coram CVS / Specialty Infusion Services
10.2019 - 08.2021
Certified Sterile Pharmacy Technician
Tenet Health Care, St. Luke, Baptist Hospital
01.2015 - 10.2019
Registered Certified Pharmacy Technician
Sonterra Rx
08.2009 - 01.2015
Registered Certified Pharmacy Technician
ReCept Pharmacy
03.2004 - 07.2009
Pharmacy
San Antonio College
Pharmaceutical Marketing And Management
Northwood University
Similar Profiles
Joana ZelayaJoana Zelaya
Pharmacy Technician at Empower PharmacyPharmacy Technician at Empower Pharmacy
Cheyenne RobinetteCheyenne Robinette
Service Excellence Advocate at Empower PharmacyService Excellence Advocate at Empower Pharmacy
FESTOS O. TAH, IIFESTOS O. TAH, II
Sterile Manufacturing Operator at Empower PharmacySterile Manufacturing Operator at Empower Pharmacy