Christina Rodgers

• Monitored dining room for cleanliness and proper set-up at all times.
• Promoted appetizers, meal specials, and specialty drinks to optimize sales.
• Assisted in training new servers.

• Greeted patients, gathered patient demographics, insurance information, and health history upon arrival.

• Booked appointments and managed cancellations and rescheduling.

• Answered incoming calls, took messages and directed phone calls to the appropriate staff members.

• Ability to understand basic medical terminology.

• Maintained patient confidentiality.

• Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
• Communicated with parents about daily activities and any concerning behaviors.
• Balanced schedules to promote optimal rest, play and educational periods.

• Scheduled and coordinated work for many customers each day in fast-paced setting.
• Strengthened customer retention by offering discount options.
• Prevented key account losses by researching discrepancies and correcting problems.