CHRISTINA ROGERS
Ridgecrest,CA
Summary
Results-driven professional with expertise in customer relations and service management. Experienced in driving sales, administration, and operations to achieve revenue growth. Proven leader in fostering relationships and enhancing team effectiveness as a Staffing Coordinator focused on talent acquisition and employee relations.
Overview
15
15
years of professional experience
Work History
Staffing Coordinator
Continental Labor and Staffing Resources
Ridgecrest, California
08.2024 - Current
- Coordinated new hire process by scheduling candidate appointments, completing required paperwork, and creating onboarding manuals to streamline integration.
- Conducted interviews to evaluate candidate qualifications and determine alignment with role requirements.
- Facilitated orientation sessions for new hires to enhance understanding of company culture and processes.
- Developed and maintained a pool of qualified candidates to proactively address future staffing needs.
- Participated in career events such as college fairs or industry conferences to generate interest in available jobs.
- Demonstrated proficiency in telephone etiquette and computer skills while interacting with clients.
SHIFT SUPERVISOR
STARBUCKS
RIDGECREST, CA
09.2021 - 06.2024
- Led team operations, assisting store manager with shift planning and task delegation to ensure efficient workflow.
- Facilitated communication with manager during shifts, assessing environment to anticipate customer and store demands while boosting team morale.
- Orchestrated supportive training and learning environment via clear, specific, timely, and respectful coaching to shift partners, driving operational excellence and supporting partner growth and performance.
- Trained and supervised new baristas on beverage preparation, customer service, cash handling, and safety regulations to ensure operational compliance.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Completed end-of-shift procedures by counting money at end of shift, restocking shelves and cleaning work areas.
COACH (ASSISTANT MANAGER)
WAL-MART
RIDGECREST, CA
06.2014 - 08.2021
- Achieved store sales and financial performance goals while ensuring compliance with corporate standards
- Supervised hiring and training of sales associates, analyzed financial data for operational forecasts to support strategic decision-making.
- Developed 7 years of expertise in optimizing program growth, enhancing customer satisfaction, and refining interpersonal communications.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Monitored store inventory levels and coordinated restocking efforts.
- Compiled monthly reports for account management on fixed assets, receivables, payables, payroll, and inventory.
CHILD CARE ASSISTANT
CERRO COSO CHILD DEVELOPMENTAL CENTER
RIDGECREST, CA
06.2013 - 12.2014
CASHIER/SALESFLOOR ASSOCIATE
FAMILY FOOD PANTRY
RIDGECREST, CA
02.2011 - 06.2013
Education
Associates - Science
CERRO COSO COMMUNITY COLLEGE
RIDGECREST, CA01.2014
High School Diploma -
BURROUGHS HIGH SCHOOL
RIDGECREST, CA01.2008
Skills
- Employee onboarding
- Talent acquisition
- Customer relationship management
- Team leadership
- Cross-functional collaboration
- Account reconciliations
- Receivables management
- Payables management
- Data-driven decision making
- Analytical skills
- Logical problem-solving implementation
- Productivity identification
- Detail orientation
References
Upon request
Timeline
Staffing Coordinator
Continental Labor and Staffing Resources
08.2024 - Current
SHIFT SUPERVISOR
STARBUCKS
09.2021 - 06.2024
COACH (ASSISTANT MANAGER)
WAL-MART
06.2014 - 08.2021
CHILD CARE ASSISTANT
CERRO COSO CHILD DEVELOPMENTAL CENTER
06.2013 - 12.2014
CASHIER/SALESFLOOR ASSOCIATE
FAMILY FOOD PANTRY
02.2011 - 06.2013
Associates - Science
CERRO COSO COMMUNITY COLLEGE
High School Diploma -
BURROUGHS HIGH SCHOOL