Christina Rosner
Accounts Receivable Coordinator
Cedar Hill,Missouri
Summary
Proactive Accounts Receivable Coordinator with experience playing a key role in attaining daily objectives and long-term goals across diverse office platforms. Experienced in developing, implementing and managing all accounting operations and procedures for the accounts receivable department. Dedicated to cultivating and maintaining enduring relationships with external customers in order to enhance customer relations. Skilled administrative professional with superior communication, support and organizational skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Accounts Receivable Coordinator
Butler Supply
St. Louis, Missouri
07.2020 - Current
- Processed incoming payments in accordance with established financial policies.
- Verify and record tax exemption paperwork.
- Manage efficient cash flow reporting, analyzed chargebacks, independently addressing and resolving issues.
- Identify, research, and resolve billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts.
- Answer customer queries relative to accounts receivable invoices and statements promptly, professionally and courteously.
- Provides reports to management as necessary.
- Effectively construct and send lien waivers to applicable jobs for customers.
- Processed new customer credit applications to open new accounts.
Receptionist
Butler Supply
St. Louis, Missouri
10.2017 - 07.2020
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Internet Sales Associate
Sunset Ford Of Saint Louis
Sunset Hills, Missouri
10.2016 - 10.2017
- Effectively assist customers regarding vehicle inquiries.
- Communicate with various department managers to problem solve.
- Maintain follow up schedules for sales prospects.
- Train inexperienced employees on policies and procedures.
- Work directly with business development center department to achieve monthly goals.
- Conduct outbound calls and emails for initial contact with customer.
Customer Development Center Representative
Mungenast Automotive Family
Manchester, Missouri
06.2015 - 10.2016
- Efficiently answer high volume telephone calls.
- Effectively assist customers by setting appointments and solving problems.
- Close out service repair orders and post any internal charges.
- Scan and file service repair orders.
- Open and maintain customer accounts.
- Build customer rapport and consistently improve on product knowledge.
Education
Cosmetology License - Cosmetology
National Academy of Beauty Arts
Festus, MO 05.2013 - 05.2014
High School Diploma -
Northwest High School
Cedar Hill, MO 08.2008 - 05.2012
Skills
Transaction processing
Account updating
Multitasking Abilities
Active Listening
Attention to Detail
Organization and Time Management
Account Reconciliation
Timeline
Accounts Receivable Coordinator
Butler Supply
07.2020 - Current
Receptionist
Butler Supply
10.2017 - 07.2020
Internet Sales Associate
Sunset Ford Of Saint Louis
10.2016 - 10.2017
Customer Development Center Representative
Mungenast Automotive Family
06.2015 - 10.2016
Cosmetology License - Cosmetology
National Academy of Beauty Arts
05.2013 - 05.2014
High School Diploma -
Northwest High School
08.2008 - 05.2012