Christina Sakal
Poughkeepsie
Summary
Dynamic leader with proven expertise in conflict resolution and leadership. Excelled in enhancing customer satisfaction and team performance through strong communication and multitasking abilities. Demonstrated flexibility and decision-making capabilities, achieving consistent performance goals. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Consistently recognized for attention to detail, hard work, and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead Supervisor/Key-Holder
Ready Coffee Inc.
03.2021 - Current
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Ensured compliance with company policies, safety regulations, and industry best practices.
- Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
Customer Service Lead
Kohl's
06.2019 - 03.2021
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Exceeded performance goals consistently through effective communication and problem-solving skills.
Education
Diagnostic Sonography
The Cure Center - Ultrasound Research & Education
White Plains, NY11-2024
Associate of Science -
Dutchess Community College
Poughkeepsie, NY12-2022
Skills
- Conflict Resolution
- Flexibility
- Leadership
- Strong Communication
- Proper Sterilization Techniques
- Multitasking & Prioritization
- Decision-making capabilities
Certification
Certified Black Belt - New York State
Timeline
Shift Lead Supervisor/Key-Holder
Ready Coffee Inc.
03.2021 - Current
Customer Service Lead
Kohl's
06.2019 - 03.2021
Diagnostic Sonography
The Cure Center - Ultrasound Research & Education
Associate of Science -
Dutchess Community College
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