Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christina Samuels

Coral Springs,FL

Summary

Thorough and reliable manager experienced in providing housekeeping for high-traffic locations. Expertise in inspecting floors, maintaining adequate inventory and supplies and organizing laundry services. Clear communicator when interacting with team and courteous, professional attitude with guests.

Overview

14
14
years of professional experience

Work History

Housekeeping Manager

Allied Universal
08.2023 - Current
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all areas.
  • Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
  • Reduced staff turnover by providing ongoing training, support, and mentorship to team members.
  • Increased room readiness rates through close monitoring of room status reports and effective communication with front desk personnel.

Housekeeping Supervisor

National Janitorial Services
07.2021 - 07.2023
  • Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Analyst

Coldwater Creek
03.2019 - 01.2020
  • Increased efficiency by data analysis processes and implementing automation tools.
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth.
  • Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.

Assistant Manager

Interstate Cleaning Corporation
01.2010 - 02.2019
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.

Education

High School Diploma -

East Chicago Central High School
East Chicago, IN
06.1995

Skills

  • Window Cleaning
  • Dusting Furniture
  • Cleaning Practices
  • Training and Mentoring
  • Folding Clean Laundry
  • Cleaning and Sanitation
  • Guest Relations
  • Floor Tech
  • Pressure wash

Languages

Spanish
Professional Working
English
Native or Bilingual
Creole
Elementary

Timeline

Housekeeping Manager

Allied Universal
08.2023 - Current

Housekeeping Supervisor

National Janitorial Services
07.2021 - 07.2023

Analyst

Coldwater Creek
03.2019 - 01.2020

Assistant Manager

Interstate Cleaning Corporation
01.2010 - 02.2019

High School Diploma -

East Chicago Central High School

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Christina Samuels