Christina Santiago
Carmel,Ca.
Summary
Seasoned Store Manager with more than 10 years' experience in interviewing, recruiting and onboarding for retail hourly positions. Successful track record in the selection of talented candidates which become long-term company assets. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated to learn, grow and excel in a recruiting position.
Overview
9
9
years of professional experience
Work History
Store Manager
STARBUCKS COFFEE COMPANY
SALINAS, United States
05.2017 - Current
- Established routine for curbside that is used by senior leaders to develop stores that will feature this channel
- Led area in curbside transactions and top 5 in region
- Subject matter expert in Taleo and supporting peers with inception
- Organized and led dual district monthly hiring fairs
- Championed use of My Daily in store and district to create consistent and effective communication
- Store Manager Trainer
- District lead for I&D
- Organized and led shift supervisor collaboration sessions
Front of House Manager
Buffalo Wild Wings
Salinas, CALIFORNIA
12.2013 - 05.2017
- Store lead for training
- Developed routine for training programs for new hires
- Supported peers with utilizing new training materials
- Led team of 7 regional trainers in 2 new store openings
- Organized and led dual district training sessions
Education
Cosmetology License - Beauty
California Beauty College
Modesto, CA09.2006
Skills
- Time Management
- Verbal and Written Communication
- In-Person and Telephone Interviewing
- Adaptability and Flexibility
- Analytical and Critical Thinking
- Forecasting Employment Needs
- Cross-Functional Collaboration
- Self-Motivated
- Attention to Detail
- Solving Problems
- Talent Acquisition
Timeline
Store Manager
STARBUCKS COFFEE COMPANY
05.2017 - Current
Front of House Manager
Buffalo Wild Wings
12.2013 - 05.2017
Cosmetology License - Beauty
California Beauty College
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