Christina Silva
Houston,TX
Summary
I am a dedicated worker that has had experience in many fields of work and has strived in them. I consider myself to be a Team Player with a positive outlook that has proven to be beneficial and provided great results in every workforce that I have been involved in. I am looking to expand my skills and would like to pursue Administrative Assistant work. I'm a fast learner and pick up things very quickly.
Overview
10
10
years of professional experience
Work History
Receptionist/Administrative Assistants
Medical Resort of Bay Area / The Suites Pasadena
07.2024 - Current
- Answering multi phone lines, Human Resource Assistant, Administrator Assistant.
- Filing paperwork to the correct departments and location, Medical Records, Uploading all documents to residents charts and also entering into our PCC system.
- Calling references for new hires, giving tours of the facility to new residents, assisting BOM with payments and residents funds.
- I am also responsible for maintaining all residents accurate daily diet orders.
Client Service Associate
Gallagher
01.2023 - 12.2023
- Adhering to efficiency/ productivity and process standards such as data and documents requirements, timelines, tool usage, etc.
- Assists with the branch's overall workflow processes.
- Create documents, certificates, and reports for Doctors and nurses.
Document Imaging Specialist
Lamons Gasket
01.2020 - 01.2023
- Going to the warehouse to get documents, BOL, work orders, shipping and receiving receipts.
- Put documents in order and scan them into the computer system and verified them.
- Received email and filed them in the proper folder.
Administrative Assistant
Bayway Volvo/Chevrolet
05.2019 - 12.2019
- Receptionist, answering calls, taking messages if needed, check out customers and take payment for service.
- Organize license plates and call customers when they are ready for pick up or mail them out if requested.
- Worked service checking out customers, receiving payment, picking up vehicles from the back.
- Working in the office organizing car deals and processing them to take to DMV to get registration stickers and plates made.
Administrative Assistant
Gillman Chrysler-Dodge-Jeep
04.2018 - 02.2019
- Handled any orders from FedEx, such as labeling and putting the orders in an excel spreadsheet as receivables, and also through our online website.
- Went through inventory and ordered supplies when inventory was low.
- Created employee schedules, taking into consideration each employee's needs, and posting schedules once approved by management.
- Answered each call and transferred it to the necessary department via a multiple phone line system.
- Took down messages for employees/managers that were not present.
- Provide the messages when they are available in the office.
- Emailed via the company's email, answering questions, concerns or complaints for customers/management in a timely manner.
Sales Representative/Internet Manager
Gillman Chrysler-Dodge-Jeep
04.2018 - 02.2019
- Greeted customers in a friendly manner and assisted them to the best of my ability.
- Broke down any information that customers would have regarding payments, interest, etc.
- Made outbound calls to potential customers, as well as handled inbound calls for sale appointments.
- Follow up with customers who did not make a purchase to pursue their business, for the future.
- As an internet manager, I contacted customers via email/phone regarding any internet product once the customer showed interest.
Sales Representative/Internet Manager
Mac Haik Toyota
02.2016 - 03.2018
- Greeted customers in a friendly manner and assisted them to the best of my ability.
- Broke down any information that customers would have regarding payments, interest, etc.
- Made outbound calls to potential customers, as well as handled inbound calls for sale appointments.
- Follow up with customers who did not make a purchase to pursue their business, for the future.
- As an internet manager, I contacted customers via email/phone regarding any internet product once the customer showed interest.
Education
CNA -
San Jacinto College
03-2012
High School Diploma - undefined
J. Frank Dobie High School
06-2004
Skills
- Multiple phone line system
- Word
- Excel
- Microsoft Powerpoint
- Quickbooks
- 60 WPM
- 10 Keys
Timeline
Receptionist/Administrative Assistants
Medical Resort of Bay Area / The Suites Pasadena
07.2024 - Current
Client Service Associate
Gallagher
01.2023 - 12.2023
Document Imaging Specialist
Lamons Gasket
01.2020 - 01.2023
Administrative Assistant
Bayway Volvo/Chevrolet
05.2019 - 12.2019
Administrative Assistant
Gillman Chrysler-Dodge-Jeep
04.2018 - 02.2019
Sales Representative/Internet Manager
Gillman Chrysler-Dodge-Jeep
04.2018 - 02.2019
Sales Representative/Internet Manager
Mac Haik Toyota
02.2016 - 03.2018
High School Diploma - undefined
J. Frank Dobie High School
CNA -
San Jacinto College