Reading
Christina Simmons
Fullerton,CA
Summary
Strong leader ready to obtain a challenging and professionally-growth oriented position within the medical field. Seeking a progressive company that will allow utilization of acquired skills, knowledge and experience that will be an asset to the company's needs.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
ER Admissions Representative
Hoag Memorial Hospital Presbyterian
10.2023 - Current
- First point of contact for patient care upon arrival facilitating their check-in process.
- Follows established HIPAA protocols for proper patient look-up and completing patient registration.
- Ensures insurance eligibility and accurately codes insurance to ensure timely billing.
- Collects all copayments, co-insurance and deductible limits.
- Obtains required signatures, IDs, and consents for all regulatory requirements.
- Follows the Emergency Medical Treatment and Labor Act (EMTALA) guidelines.
Assistant Store Manager
Express Clothing
02.2020 - 10.2023
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests to ensure proper staffing.
Sales Lead
Express Clothing
05.2015 - 01.2020
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed prior delivery processes and uncovered more efficient method.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered exceptional service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Handled cash register operations and customer transactions to process payments.
Education
Pharmacy Technician -
North Orange County Regional Occupational Program
Anaheim, CA 05.2001 -
Currently Attending - Biochemistry
California State University - Fullerton
Fullerton, CA 08.2018 - Current
No Degree - Nursing
California State University - Channel Islands
Camarillo, CAAssociate of Science - Biochemistry
Fullerton College
Fullerton, CA 08.2013 - 01.2016
Skills
Microsoft Office Suite
Interests
Baking
Dance, Ballet, tap and Hip-Hop
Teaching
Choc Children's Hospital Volunteer
- Provided services for nurses as needed
- Swaddled and fed Babies
- Played with children while parents were away
- Delivered to pre and post-op as requested
- Discharged patients
- Stocked inventory stations on floors (blankets and garbing materials)
Timeline
ER Admissions Representative
Hoag Memorial Hospital Presbyterian
10.2023 - Current
Assistant Store Manager
Express Clothing
02.2020 - 10.2023
Currently Attending - Biochemistry
California State University - Fullerton
08.2018 - Current
Sales Lead
Express Clothing
05.2015 - 01.2020
Associate of Science - Biochemistry
Fullerton College
08.2013 - 01.2016
Pharmacy Technician -
North Orange County Regional Occupational Program
05.2001 -
No Degree - Nursing
California State University - Channel Islands