Christina Smith
Lewistown,MT
Summary
With a proven track record at Boys & Girls Club of Lewistown, I excel in streamlining office operations and enhancing team efficiency. My expertise in payroll and budgeting, combined with exceptional organizational skills, has significantly improved financial accuracy. I'm recognized for my ability to manage multiple tasks seamlessly and foster positive customer relations, ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Office Manager
Boys & Girls Club Of Lewistown
Lewistown, MT
10.2018 - Current
- First point of contact for visitors and members
- Clock in/out visitors or members and assisting visitors in signing in, knowledge of member accounts, knowledge of approve pickups for members
- Check, sort, and file mail
- Answer 2-line phone system, take messages or transfer calls, check voicemail
- Payroll: Process bi-weekly payroll; Pull clock in and out punches, create report, review/complete timesheets, include grant time on timesheets, enter and process into Quickbooks, enter and process into bank system for direct deposit, pay tax liabilities, process quarterly reports and pay liability taxes, process year end, assisting in audits, Enter and process bonuses and unscheduled payrolls. Email supervisors with timesheet summaries after processing.
- Email supervisors weekly hour reports for entire staff
- Maintain benefits and insurances; communications with staff and companies, taking appropriate funds out of paychecks for insurances, paying insurances from withholdings out of Quickbooks, cutting checks to companies from Quickbooks. Applying withholdings to staff members in Donor Perfect and My Club Hub.
- Create payroll calendar for all staff to include; pay periods, pay dates and quarters
- Accounts Receivables: Deposits and receipts, reporting from Excel, prepare and send out statements, processing memorials.
- Accounts Payable: Process bills through Quickbooks, grant knowledge, mail, call companies with discrepancies or questions, assisting in audits.
- Credit Card reconciliation with three credit cards and 5 in-store credit accounts. Match up receipts, check coding, enter into QB, reconcile, pay online or create and cut check, file.
- Budget tracking in Excel, grant knowledge
- Create power points for front lobby TV
- Order office and janitorial supplies
- Lewistown Days Float Coordinator
- Maintain cleanliness and decor of front lobby
- Maintain and create bulletin boards
- Maintain and report on printer codes and pay bill
- Submit board report
- Team member in leadership team, leadership duties
- Create multiple forms for ease of communications from staff; receipt form, withholding form, deposit tracking forms, memorial form, cheat sheet for payroll conversion on times and separation of job.
- Track and communicate annual trainings and requirement.
- New hire onboarding; preparing and completing paperwork for policies and procedures, copies of ID, require training set up, insurance set up, inputting new hires into Quickbooks, and My Club Hub, creating scan card to clock in and out, new hire reporting to State of MT from Quickbooks.
- Run and review background check, then present information to CEO
- Separation of job interviews with staff that are leaving. Updating status in Quickbooks, My Club Hub, in personnel file and benefits.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Establish sponsors and maintain effective relationships
Office Assistant
Mountain Meadows
Lewistown, MT
04.2018 - 10.2018
- First point of contact in office, answer phone, check mail and sort
- Scan account payables to offsite processor, once processed, reconcile against report, then file
- Research and order warehouse supplies
- Reconcile and cut check to local contractors
- Print shipping labels
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Youth Development Professional
Boys and Girls of Lewistown
Lewistown, MT
03.2016 - 04.2018
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
Receptionist
Boys and Girls Club of Lewistown
Lewistown, MT
08.2015 - 03.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Applied Science - Administrative Assistant
Dawson Community College
Glendive, MTCosmetology License - Cosmetology
Dahl's College of Beauty
Great Falls, MTSkills
- Organizational Skills
- Customer Service
- Office Management
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Account Reconciliation
- Staff hiring
- Payroll and budgeting
Accomplishments
- Volunteered time at the Festival of Trees since 2016
- Volunteered and eventually took the lead in the April Child Abuse Prevention Awareness Walk
- Hosted the Boys and Girls Club staff Christmas party at my own home for 2021-2023
Admin of the Year 2023 for State BGCA
This award is a state wide acknowledgment of administrative excellence. Nominations are from co-workers and other members of Boys and Girls Clubs around the state. The award itself is given at the State Conference for Boys and Girls Clubs in Montana.
Timeline
Office Manager
Boys & Girls Club Of Lewistown
10.2018 - Current
Office Assistant
Mountain Meadows
04.2018 - 10.2018
Youth Development Professional
Boys and Girls of Lewistown
03.2016 - 04.2018
Receptionist
Boys and Girls Club of Lewistown
08.2015 - 03.2016
Associate of Applied Science - Administrative Assistant
Dawson Community College
Cosmetology License - Cosmetology
Dahl's College of Beauty